7Resetting the System Administrator Password

Reset the Password

Your Oracle Service Cloud site has a system-defined administrator account, known as the System Administrator.

By default, the System Administrator is granted the highest level of permissions available that includes all possible permissions. The System Administrator uses the “administrator” login on Oracle Service Cloud sites and the “admin” login on OPA sites.
  1. From the Configuration Assistant home page, click the OPA or Service site for which you want to reset the System Administrator password.

  2. Click the menu icon and select Reset Admin Password.

    This figure shows the Reset Admin Password option.
  3. Click Yes to confirm the password reset. If successful, a message appears that the System Administrator password has been reset, and that an email containing the new password has been sent to your email address.

  4. Click OK.