Self Service Overview for Student Aid Eligibility

Student Self-Service, sometimes referred to as the Student Portal, guides student and guest users through the Free Application for Federal Student Aid (FAFSA) process. Administrative users can manage user access and select options for the Self-Service UI. They can also look up a student to access the student’s view for financial aid counseling purposes.

The Student Self-Service landing page displays a Welcome greeting with tabs for various information.

For financial aid applicants, the Home page guides the user and provides information about any pending actions required for the student to become financial aid eligible.

In addition to the guided actions, users can select linked tabs that open pages for information and instructions for the following areas:

  • Home - Select the Home tab to return to the Home page.
  • Documents - Select the Documents tab to view and act on Document requests. These are the same Documents accessed in the FAS by navigating to Student > Documents.
  • Notifications - Select the Notifications tab to view the student’s Notifications. These are the same Notifications that can be accessed in the FAS by navigating to Student > Student Record > Notifications. If there are pending Notifications, a number is displayed over the Notifications tab that shows how many notifications are in Pending status.
  • Messages - Select the Messages tab to see letters that have been sent to the student. These are the same letters that can accessed in the FAS by navigating to Student > Student Record > Letters.
Note: If there are pending actions for any tab, a numeric call-out is displayed next to the tab with the number of pending actions.