Pending Document Requests

All pending document requests are visible on the student record so that you can see why certain tasks cannot be completed.

Overview

You can view the following information:

• Document Name
• Award Year
• Status
• Owner
• Requested Date
• Days since Request (total days since document was Requested)

Requested/Pending documents are displayed in the following order:

• Doc Name (Ascending)
  • Award Year (Ascending)
    • Owner (Student first, then other owners Ascending)

Required Role Permissions

The user must have a role with the following General Permissions through Roles Management in order to complete the manual processing steps listed below.

• Student

The user must have a role with the following Document Permissions through Roles Management in order to complete the manual processing steps listed below.

• View Document: Required for any document code you need to be able to view

You must have the specific document "View" permission under Document Permissions through Roles Management to see a document. Some documents are award year specific and need to be updated each award year.

See Set General Permissions Matrix for additional information.

Manual Processing Steps

Log into the Student Financial Aid Financial Aid System (FAS) UI.

1. Enter the student's external student ID number in the search field located in the upper right-hand corner.
   • Navigate to Student > Documents > Pending Requests.
2. View the documents that have been requested per institutional configuration.