Student Notifications

Students receive automated notifications throughout the financial aid lifecycle.

Overview

Students receive Notifications throughout the Financial Aid lifecycle regarding their FAFSA applications, offered financial aid awards, and requirements to receive or return Federal financial aid funds. This topic discusses Student Notifications that are displayed in Notification tab of Student Self-Service and the Student > Student Record > Student Notifications navigation of the FAS UI.

Student Notification Types

Note: Notifications that are applicable to Student Financial Planning (SFP) only are noted.
Notification Type Description Initiating Event Workbook
FAFSA Request Notifies the student that an ISIR is not on file for an Academic year that is eligible for Title IV funding.

Continuing Students: If the Payment Period falls into a new Award Year without an ISIR on file.

New Students: FAFSA requested for the Award Year in which the program start date or end date falls.

N/A
TEACH Grant Counseling Notifies the student if TEACH Grant Counseling is needed or not. SFP only) Configurable TRIGGER.csv
TEACH ATS Notifies the student if a TEACH ATS (Agreement to Serve) is needed or not. (SFP only) Configurable TRIGGER.csv
Entrance Counseling Notifies the student if loan Entrance Counseling is needed or not. (SFP only) Configurable TRIGGER.csv
Annual Student Loan Acknowledgment Notifies the student of their Annual Loan Acknowledgement is needed or not. (SFP only) Configurable TRIGGER.csv
MPN Notifies they student if the need to complete their Master Promissory Note (MPN) or not. (SFP only) Configurable TRIGGER.csv
Credit Decision Notifies the student that a credit decision for PLUS loan is needed or not. (SFP only) Configurable TRIGGER.csv
PLUS Application Notifies the student that they do not have a PLUS application on file. (SFP only) Configurable TRIGGER.csv
Exit Counseling Notifies the student that exit counseling is required or not. (SFP only) Configurable EXIT_COUNSELING.csv
R2T4 Refund Required Notifies the student if a refund is due based on the Return To Title IV funds calculation. (SFP only) A return amount greater than $0 is calculated during the Return to Title IV process. N/A
Grant Overpayment Notifies the student a Grant Overpayment is due based on the Return To Title IV funds calculation. (SFP only) A grant overpayment was calculated, and the school's configured deadline for the student to repay the overpayment has elapsed.

SCHOOL.csv (configured notification text)

Student Financial Aid (SFA) Automatically

Creates Student Notification Record

SFA creates and sends outbound based on the Initiating Action and configuration as appropriate. Each created Notification is logged.

Each notification contains the following details:

  • Notification Type
  • Notification Text (labeled Message in the FAS UI).
  • Status:
    • Open: Requires student or borrower action.
    • Closed: Does not require student or borrower action.
  • Date created.

Required Role Permissions

You must have a role with these General Permissions through Roles Management to view Student Notifications.

  • Student.

See Set General Permissions Matrix for additional information.

Navigation to Student Notifications in FAS

Query a student and navigate to SFA User Interface > Student > Student Record > Student Notifications

You can filter the Student Notifications based on the Student Notification Status (e.g. Open, Closed, All). On the Student Notification screen, the user will select the desired option from a drop-down menu.

Navigation to Student Notifications in Student Self-Service

Query a student and navigate to Student Self-Service User Interface > Notifications.