Manage Email Communication Preferences

As an Administrative user, you can manage email communication preferences.

Overview

You can enable Student Self-Service users to receive an email communication when an Admin user manually adds a new user through the manage users page or through the API. Parent users can also receive an email communication notifying them of account creation once a student completes the FERPA process and adds the account. The triggered email includes the username and an activation link to reset their password upon initial login. The activation link included in email communication expires after 7 days.

Manage Email Communication Preferences

Select which user types you want to receive enable account creation emails.

Manual Processing Steps

Student Self-Service Login

A Self-Service User Type of Admin is required to access Settings.

1. Log into Student Self-Service as an Admin.
2. Navigate to Settings > Email Communication Preferences.
3. Select the check box for the user types you want to enable: Admin, Student, Guests.
4. Click Save.
5. Click the Reset button to clear selections.