Student Record Holds
A Student Record Hold can be applied to a student's record to prevent certain financial aid processing from happening until the hold is released.
Overview of Student Financial Aid (SFA) Student Record Holds
Processes that are prevented with a Student Record Hold
- Satisfactory Academic Progress (SAP) Evaluations (SFP only)
- Packaging (SFP only)
- Originations (SFP only)
- Disbursing (SFP only)
- Credit Balance (SFP only)
- Enrollment/Program Information Updates. Course updates from a Student Academic and Financial Information (SAFI) message are displayed in the UI does not trigger packaging. (SFP only)
Processes that are allowed with a Student Record Hold
- ISIR Processing
- R2T4 Processing (SFP only)
- National Student Loan Data System (NSLDS) Processing (SFP only). The updated NSLDS data is visible in the UI but does not trigger Packaging.
What Student Financial Aid Does Automatically
SFA automatically does the following things:
Completes the following actions when a Student Record Hold is initiated:
- Records the user ID that initiates the student record hold.
- Records the date and time when the student record is placed on hold.
- Follows processing rules for each financial aid process, including message processing. Both Document Collection and, for (SFP only), the Return to Title IV (R2T4), Post-Withdrawal, and Grant Overpayment processes continue.
- Allows comments for the hold.
- Triggers the Student Record Hold Student Notification (Outbound) Message.
Adds a student record hold to all new student records (if configured)
If the school sends a FasOnStudentInitiationRecordHoldConfigEvent message through the Message Processing Gateway (MPG) for a specific type of student record hold, SFA automatically applies the defined hold to all new student records when they are initiated.
You can reset the SFA configuration that automatically adds a Student Record Hold to all new student records. The configuration is re-set when an updated FasOnStudentInitiationRecordHoldConfigEvent message is sent through the MPG. For SFA to stop adding the Student Record Hold the HoldOnInitiation tag should be equal to false.
Adds a student record hold to a single student record upon receipt of an event message
If the school sends a FasPlaceStudentRecordHoldEvent message through the Message Processing Gateway (MPG) a Student Record Hold, SFA automatically applies the defined hold to a single student.
Releases a student record hold to a single student record upon receipt of an event message
SFA automatically releases a Student Record Hold for a single student when a FasReleaseStudentRecordHoldEvent message is received through the MPG.
Financial Aid processes are affected by Student Holds and release of student holds as indicated in this table.
Financial Aid Process | Processing While On Hold | Processing After Release Hold |
---|---|---|
Document Collection |
|
Document processing continues. |
ISIR Processing | If Student Hold configuration indicates FALSE for valid ISIR
processing:
|
If Valid ISIR Process was canceled or ISIR was received during the hold, the system uses the latest ISIR received and triggers the Valid ISIR process. |
Professional Judgment (PJ) Process |
|
PJ process continues. |
Academic Year/Payment Period (PP) Engine (SFP only) |
|
First and last active SAFI trigger repackaging. |
Satisfactory Academic Progress (SAP) (SFP only) |
|
SAP is triggered at end of next Payment Period. |
Student Academic and Financial Information (SAFI) Processing (SFP only) |
|
First and last active SAFI trigger repackaging. |
Packaging Engine (SFP only) | Prevent Packaging and Repackaging. | First and last active SAFI trigger repackaging. |
Awarding (SFP only) |
|
First and last active SAFI trigger repackaging. |
Non-Federal Funds (NFR/NFF) (SFP only) |
|
N/A |
Fund Acceptance (SFP only) |
|
First and last active SAFI trigger repackaging using the latest received fund acceptance. |
Credit Balance (SFP only) |
|
First and last active SAFI trigger repackaging. |
Common Origination and Disbursement (COD) (SFP only) | Allow COD files to continue processing if the last SAFI has a Withdrawn or Deceased Enrollment Status, disbursements are originated. | First and last active SAFI trigger repackaging. |
NSLDS (SFP only) | Hold all NSLDS files received and prevent repackaging trigger. | Trigger Repackage based on latest NSLDS file. |
G5 Status (SFP only) | If a Disbursement is updated to Disbursed and is G5 ready, you can still drawdown funds even if the student is on hold. | First and last active SAFI trigger repackaging. |
Disbursements (SFP only) |
|
Disbursement criteria is re-run. |
Late Disbursements (SFP only) | Disbursement Acceptance Communication not sent to student. |
|
Transfers (SFP only) | Run transfer logic and prevent SAFI repackaging triggers. | First and last active SAFI trigger repackaging. |
Return to Title IV Funds, Post-Withdrawal Disbursements, and Grant Overpayment Calculations (SFP only) | Allow processes to continue. | N/A |
Quality Control (QC) Holds (SFP only) | QC process continues but processing are still subject to Student Record Holds. | N/A |
Loan Fee Update (SFP only) | Prevent the loan fee processing update. | Loan fee processing update is triggered. |
Follows messaging rules per financial aid process
Message | Processing while on Hold | Processing After Release |
Student Demographic Information |
|
Trigger repackage with latest message. |
Authorization to Hold for Credit Balances (CB) (SFP only) |
|
Trigger repackage and CB calculation with latest message. |
Leave of Absence (LOA) and Breaks in Attendance (SFP only) |
|
Trigger repackage with latest message. |
Document Receipt | Triggers the document collection process. | N/A |
Document Rejection | Trigger message. | N/A |
Document Request | Trigger message. | N/A |
FAFSA | Trigger message. | N/A |
Professional Judgement Process | Trigger message. | N/A |
Award Information (SFP only) | Message not triggered. | N/A |
Cancel Disbursement Message (SFP only) | Trigger message. | N/A |
Cancel Fund Award Message (SFP only) | Message not triggered. | N/A |
Credit Balance (SFP only) | Message not triggered. | N/A |
Disbursement Information (SFP only) | Message not triggered. | N/A |
Financial Plan (SFP only) | Trigger message when decreasing disbursements. | First and last active SAFI trigger repackaging. |
Disbursement Acceptance Information (SFP only) | Message not triggered. | N/A |
MPN & Borrower Information (SFP only) | Trigger message. | N/A |
SAP Appeals Process Information (SFP only) | Trigger message. | N/A |
SAP Information (SFP only) | Trigger message. | N/A |
Deceased Student Notification (SFP only) | Trigger message. | N/A |
Exit Counseling Messages (SFP only) | Trigger message. | N/A |
G5 Information Message (SFP only) | Trigger message for returns. | Trigger message once draw down for disbursements is completed. |
Grant Overpayment Referral (SFP only) | Trigger message. | N/A |
Grant Overpayment Student Notification (SFP only) | Trigger message. | N/A |
Letters Message | Trigger message. | N/A |
Notification for R2T4 Refund (SFP only) | Trigger message. | N/A |
QC Hold Information (SFP only) | Message not triggered. | N/A |
Return to Lender (SFP only) | Trigger message. | N/A |
Document Metadata Web Service | Trigger message. | N/A |
Document Process Status Web Service | Trigger message. | N/A |
FA History Information Web Service (SFP only) | Trigger message. | N/A |
ISIR Information Web Service | Trigger message. | N/A |
Professional Judgment Process Web Service | Trigger message. | N/A |
Valid ISIR Process Web Service | Trigger message. | N/A |
Awarding Information Web Service (SFP only) | Trigger message. | N/A |
Credit Decision Information Web Service (SFP only) | Trigger message. | N/A |
Disbursement Information Web Service (SFP only) | Trigger message. | N/A |
Entrance Counseling Information Web Service (SFP only) | Trigger message. | N/A |
Financial Plan Web Service (SFP only) | Trigger message. | N/A |
MPN Information Web Service (SFP only) | Trigger message. | N/A |
PLUS Application Information Web Service (SFP only) | Trigger message. | N/A |
Student History and Comments Web Service | Trigger message. | N/A |
Letters Web Service | Trigger message. | N/A |
SAP Information Web Service (SFP only) | Trigger message. | N/A |
SAP Appeals Process Information Web Service (SFP only) | Trigger message. | N/A |
QC Hold Information Web Service (SFP only) | Trigger message. | N/A |
Configurable Attributes
Configure Student Record Hold Types
The school can configure the titles of the types of Student Record Holds using the STUDENT_HOLD.csv configuration workbook.
Required Role Permissions
The user must have a role with the following General Permission(s) through Roles Management to view the following information.
- Student Holds
See Set General Permissions Matrix for additional information.
Navigation to the Student Financial Aid User Interface Functionality
To view the Student Record Hold page,
.