Overview of SAIG and SAIG Mailboxes

The Student Aid Internet Gateway (SAIG) is the secure channel schools use to exchange financial aid data with the US Department of Education (ED) Federal Student Aid (FSA) systems. To access FSA services, organizations must first enroll in SAIG.

Each institution is assigned one or more SAIG mailboxes, which act as routing addresses for data transmissions. Mailboxes are identified by a five-character code that begins with TG or FT. These numbers ensure data gets to the destination, and each organization decides which services are needed and who should be enrolled to access them.

Starting with the 2024–25 award year, ED requires two distinct mailboxes: one for standard files and another solely for files that contain Federal Tax Information (FTI). This separation helps protect sensitive data and ensures compliance with federal requirements.

To connect Oracle Fusion Student Financial Aid (SFA) with SAIG, you need to enable TD Client within SFA. TD Client is the tool that transfers files between the institution and ED. Before enabling TD Client in production, institutions must complete enrollment through ED's SAIG enrollment site. From there, institutions receive an INI file, runtime (RTM) certificate, and approval code—files that must be provided to Oracle Support.

Once the mailbox setup is complete, administrators configure connection details on the SAIG Administration page, provide the TG/FT number, password, and test the connection. The Vocado US Department of Education Gateway (VUG) then uses these details for secure data exchange. To maintain transparency and accountability, every change to SAIG connection details is tracked in the audit history. Each record shows who made the change and when, with the most recent updates displayed first.

This resource contains the information you need to know to set up your mailbox, reset passwords, and renew your runtime certificate.