1. How do I process new award year updates?
  2. Enable Integration with Student Aid Internet Gateway

8Enable Integration with Student Aid Internet Gateway

Before establishing a connection with Student Aid Internet Gateway (SAIG), make sure that you’ve completely tested your new award year configurations and tested the processing in a nonproduction environment.

SAIG is the secure channel schools use to exchange financial aid data with the US Department of Education (ED) Federal Student Aid (FSA) systems. To access FSA services, organizations must first enroll in SAIG. Each institution is assigned one or more SAIG mailboxes, which act as routing addresses for data transmissions.

Starting with the 2024–25 award year, ED requires two distinct mailboxes: one for standard files and another exclusively for files that contain Federal Tax Information (FTI). This separation helps protect sensitive data and ensures compliance with federal requirements.
  • You need to make sure that both mailboxes are set up properly. For more information, see Set Up Your SAIG Mailbox in the Production Environment. It's during this setup that you'll also enable TDClient.
  • ED requires that you change your FTI-SAIG and SAIG passwords every 90 days. For more information, see Reset FTI-SAIG and SAIG Passwords.
  • ED also requires you renew the Runtime certificate annually. To ensure your SAIG mailboxes remain connected to SFA, before the certificate expires, get a new certificate. For more information on renewing the certificate, see Renew Runtime Certification.