What is a group synchronization in Student Self-Service?

You can manually synchronize groups from the Oracle Cloud Infrastructure Identity and Access Management (OCI IAM) integration within Student Self-Service portal. This updates the group listings and displays any changes, like if a group was removed from the OCI Cloud Console but is still linked to a role in Student Financial Aid.

Every night, a synchronization process automatically checks and validates the connections between groups and roles to ensure everything works correctly.

In this scenario, if a conflict arises, the role is highlighted in red within the Student Self-Service portal to alert administrators and prompt action. The SFA administrator can resolve the issue by:

• Mapping the role to an existing or new OCI IAM Group
• Leaving the role unmapped to an OCI IAM Group

If a user is assigned, only the affected role and attempts to log into the SFA administration interface before the issue is resolved, they will receive an error message indicating that an issue has occurred while signing in and to contact the financial aid office for assistance.