Reverse Student Credit
If you mistakenly posted a credit to a student account, you can reverse the posted amount. Only full reversals are supported. This means that the posted credit is set to zero upon reversal.
Reversing a credit is useful in cases where an awarded amount was incorrectly posted to a student's account. By reversing the credit, you can correct the mistake.
- To access the page, from Student Central search for Post Credit Transactions
- Click
A list of posted credits appears. You will see the student's name and amount that was posted to the student account.
. - Select one or more credits to reverse.
- Click Reverse Credits.
Results:
The reversed credit should appear on the landing page.