How do I cancel or withdraw an application in Student Management Cloud?

Administrators can cancel or withdraw an application for an applicant who no longer wants to be considered for admission, such as if they decide not to attend or choose a different program.

To notify applicants of this change, create a notification.

From Student Central, search for Applications.

Cancel an application

You can cancel an application in any status such as incomplete, in progress, submitted late, or never submitted.

1. Select an application that’s incomplete, in progress, or submitted.
2. Click Actions > Cancel application and select an action reason.

   After an admissions application is canceled, any unfinished tasks are automatically paused.

The application's status updates to show it’s canceled, and the applicant has no self-service option to cancel. They'll just see the canceled status.

Withdraw an application

You can only withdraw an application that’s in progress, usually when the student requests it.

1. Select an application that’s submitted.
2. Click Actions > Withdraw application and select an action reason.

   After an admissions application is withdrawn, any unfinished tasks are automatically paused.

The application's status updates to show it’s withdrawn, and the applicant has no self-service option to withdraw. They'll just see the withdrawn status.