How do I manage enrolment confirmation emails in Student Management Cloud?

Use communication configuration and versioning to keep enrolment confirmation emails accurate, compliant, and consistently branded.

Configure the message content, assign ownership, and manage versions to safely create, review, and publish updates. You can also preview the communication in responsive web and mobile formats, and use tokens and templates to streamline setup and ensure a clear, consistent communication experience for students.

Here's how you can set up and configure communications.

1. From Student Central, click Search and search for Create Communications.
2. Enter the following details:
   1. Name: A unique name of the communication, such as Enrolment confirmation.
   2. Code: A unique code of the communication configuration.
   3. Type: The type of communication notification, such as Email or SMS.
   4. Description: The message text or a description of a communication.
3. Select one or more tags such as Academic, Academic Period Attribute.
4. Click Select Template and select the appropriate template such as Enrolment Add that applies to the student.

   Templates are associated with events. The tokens in the templates correspond to attributes in the events.

5. Click Create.

   The communication details appear in the Details tab.

6. On the Contents tab, provide the following details:
   1. From: Select the sender address from the associated communication profile configured in communication configuration setup.
   2. Subject: Enter the subject line text for the notification.
   3. Content: Compose the main body of the notification. Here, you can use tokens, add links, images, and format the message as needed.
7. Click Insert Tokens to select and insert relevant tokens into the subject line and communication content, such as ENROLMENT_DATE, FIRST_NAME, LAST_NAME.

   After you create a communication, it stays inactive until you assign ownership to it.

8. On the Ownership tab, click Assign Ownership.

   Ownership settings determine branding of associated entity.

9. Search for and select the ownership entity name to associate with this communication.
10. Click Save to save the communication as a draft.
11. Click Publish to publish the selected version of the template and activate it for automated student communications.

Results:

When published, the communication is activated and a communication will be sent each time an applicant enrolment communication is updated in the application.

Only published communications can be migrated.