How do I revert an application in Student Management Cloud?
Administrators can cancel or withdraw an application on behalf of an applicant. Applications are never deleted to ensure a complete record is maintained for any future inquiries.
When you cancel or withdraw an application, it stays in that status unless you revert it. Reverting is useful if the action was made in error or if the applicant changes their mind.
- Select an application that has been either canceled or withdrawn.
- Click Actions > Revert application and select an action
reason.
When a canceled or withdrawn application is reactivated, any paused tasks are marked as incomplete. The application returns to its previous status. If it was in progress, the applicant can continue working on it. If it was already submitted, the applicant will see the submitted status again, and as an administrator, you can review it.