Define Subscription Cancellation Reasons

To define cancellation reason for your subscriptions:

  1. In your implementation project, navigate to the Define Subscriptions task and click Manage Subscription Cancellation Reasons.

    The default cancellation reasons are available in the Subscription Cancellation Reasons lookup.

  2. To add a lookup code, click New in the lookup codes region.

  3. Enter the lookup code, display sequence, start and end dates, meaning, and description.

  4. Click Save.