Purge Email to Comply with General Data Protection Regulations

You may have some customers in the European Union (EU). And this means they're governed by General Data Protection Regulation (GDPR) regulations.

The GDPR is a regulation in EU law. This law governs data protection and privacy for all individual citizens of the EU and the European Economic Area (EEA). One of the GDPR regulations is the right to erasure or the right to be forgotten. This means that your customer may want to request the deletion of their email from the subscription database.

Here's how you can enable purge an email:

1. Go to Navigator > Tools > Scheduled Processes.

2. On the Scheduled Processes page, click Schedule New Process.

3. On the Schedule New Process window, make sure the Job option is selected.

4. Enter Delete Contact Email Address in the Name field and click Ok.

5. Select a customer name from the Customer drop-down list.

6. Optionally, select a contact name from the Contact Name drop-down list.

7. Click Submit.

You can configure the Delete Contact Email Address scheduled process to purge your customer's email, either periodically or manually.