Can I change the subscription number of a renewed subscription?
In the renewal rules template, simply leave a blank option for the Renewed Subscription Number list of values. This option lets you enter your own subscription number upon renewal.
Here are the steps:
- Sign in as a setup user and navigate to Subscription Management.
- On the Subscription Configuration page, click the Subscription Configuration tab.
- Click Manage Subscription Rules.
- Click the Renewal Rules Template subtab.
- In the Renewal Templates page, click Create.
- As you create the template, leave the Renewed Subscription Number field blank. This option lets you enter your own subscription number upon renewal.