How can I resume an expired or suspended subscription product without impacting revenue recognition?
You can resume a subscription without impacting revenue recognition by putting it on hold. When a subscription product expires, or is suspended, the product lines are sent to Accounts Receivable, which impacts revenue recognition.
Putting a subscription on hold puts billing on hold as well, so it doesn't affect revenue recognition.
Here are the different actions you can perform when subscriptions are in various statuses, along with the situations when these actions are possible:
Action |
Status |
Description |
---|---|---|
Validate |
|
Validates the subscription. You can approve a subscription only after it's validated. |
Cancel |
|
Cancels updates. |
Delete |
|
Deletes the subscription from the application. |
Activate |
|
Activates the subscription and sends the subscription to the activation hierarchy, depending on the setup. |
Withdraw |
|
Withdraws the subscription from the approval queue. |
Renew |
|
Renews a subscription and moves it to draft. |
Reprice |
|
Reprices a subscription and coverage lines when a new price is calculated for a new billing schedule. |
Generate Billing Schedule |
|
Generates a new billing schedule. |
Duplicate Subscription |
|
Creates a copy of the subscription. |
Apply Hold |
|
Puts billing on hold. Putting the subscription billing on hold has no effect on revenue recognition. |
|
|
Opens the Email Subscriptions dialog box to create and send emails with attachments. |