Field Service Administrator (Job Role)
Individual responsible for the administration of field service logistics.
Role Hierarchy
The Field Service Administrator job role directly and indirectly inherits these roles.
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Field Service Administrator
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Functional Setups
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Supply Chain Management Folder Reporting
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Duties
This table lists the duties assigned directly and indirectly to the Field Service Administrator job role.
Duty Role | Description |
---|---|
Functional Setups |
Uses the functional user overview, and assigned tasks, and task lists. |
Supply Chain Management Folder Reporting |
Grants access to the Supply Chain Management web catalog folder. |
Privileges
This table lists privileges granted to duties of the Field Service Administrator job role.
Granted Role | Granted Role Description | Privilege |
---|---|---|
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Access Account Sites Using Web Service |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Access Accounts Using Web Service |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Access Activities Using Web Service |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Access Asset Hierarchy Using Web Service |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Access Create Charges and Estimates |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Access Debrief Page |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Access Field Service Administrator Infolets |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Access Items Using Web Service |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Access Manual Adjustments Basis Using Web Service |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Access Parts Shipping Methods Using Web Service |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Access Profile Values Using Web Service |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Access Return Parts Using Web Service |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Access Service Activities Using Web Service |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Access Service Logistics Landing Page |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Access Service Parts Using Web Service |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Access Standalone Parts Ordering Page |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Access Stocking Location Details Using Web Service |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Access Trunk Stock Details Using Web Service |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Access Work Order Charges Details for Administrator |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Access Work Order Charges Header for Administrator |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Access Work Order Charges Search |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Create Debrief Transactions using Web Service |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Create Maintenance Work Orders by Service |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Create Parts Return List |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Edit Price |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Get Project List Using Service |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Get Project Setups |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Get Project Tasks Service |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Import Order |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Manage Auto Processing Rule |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Manage Customer Assets |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Manage Customer Assets by Service |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Manage Estimates |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Manage Inventory Reservation and Picks |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Manage Manual Price Adjustments Using Web Service |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Manage Part Requirements Using Web Service |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Manage Preventive Maintenance of customer owned assets |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Manage Pricing Strategies |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Manage Resource to Item Mapping |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Manage Return Routing Rules |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Manage Return Routing Rules using Web Service |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Manage Supply Orchestration Web Services |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Manage Technician Subinventories Using Web Service |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Manage Trading Community Organization Usage Assignment |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Mapping Internal and External locations Using Web Service |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Post Charges |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Price Sales Transactions |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Receive Parts |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Report Maintenance Material Transactions by Service |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Report Maintenance Resource Transactions by Service |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Setup Billing Types |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Setup Service Activities |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Setup Stocking Location |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Setup Technician |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Submit Automatic Posting of debrief charges |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Update Maintenance Work Orders by Service |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Use Location Service |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Use REST Service to Edit Service Work Orders |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
Use REST Service to View Service Work Orders |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
View Customer Assets |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
View Inventory Organizations List of Values by Web Service |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
View Maintenance Work Orders by Service |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
View Planning Supply Availability |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
View Pricing Strategies |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
View Receivables Invoice |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
View Requirement Lines |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
View Subscription Adjustments |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
View Subscription Entitlements |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
View Technician Portal Work Orders |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
View Trading Community Organization |
Field Service Administrator |
Individual responsible for the administration of field service logistics. |
View Trading Community Person |
Functional Setups |
Uses the functional user overview, and assigned tasks, and task lists. |
Execute Setup Tasks |
Functional Setups |
Uses the functional user overview, and assigned tasks, and task lists. |
Review Applications Offering |
Functional Setups |
Uses the functional user overview, and assigned tasks, and task lists. |
Review Setups Functional User Overview |
Functional Setups |
Uses the functional user overview, and assigned tasks, and task lists. |
Setup and Maintain Applications |
Data Security Policies
This table lists data security policies and their enforcement across analytics application for the Field Service Administrator job role.
Business Object | Policy Description | Policy Store Implementation |
---|---|---|
Cost Organization |
A Field Service Administrator can view cost organization for the cost organizations for which they are authorized |
Role: Field Service Administrator Privilege: View COGS Event (Data) Resource: Cost Organization |
Cost Organization |
A Field Service Administrator can view cost organization for the cost organizations for which they are authorized |
Role: Field Service Administrator Privilege: View Cost Organization (Data) Resource: Cost Organization |
Cost Organization |
A Field Service Administrator can view cost organization for the cost organizations for which they are authorized |
Role: Field Service Administrator Privilege: View Work Order Costs (Data) Resource: Cost Organization |
Installed Base Asset |
A Field Service Administrator can manage installed base asset for all installed base assets |
Role: Field Service Administrator Privilege: Manage Installed Base Asset (Data) Resource: Installed Base Asset |
Inventory Reservation |
A Field Service Administrator can manage inventory reservation for the inventory organizations in which they can operate |
Role: Field Service Administrator Privilege: Manage Inventory Reservation (Data) Resource: Inventory Organization Parameter |
Location |
A Field Service Administrator can manage location for all locations in the enterprise |
Role: Field Service Administrator Privilege: Manage Location (Data) Resource: Location |
Location |
A Field Service Administrator can manage location for all reference data sets in the enterprise |
Role: Field Service Administrator Privilege: Manage Location (Data) Resource: Location |
Maintenance Organization |
A Field Service Administrator can manage maintenance organization for the inventory organizations in which they can operate |
Role: Field Service Administrator Privilege: Manage Maintenance Organization (Data) Resource: Inventory Organization Parameter |
Project |
A Field Service Administrator can view project for all the projects the user has access to |
Role: Field Service Administrator Privilege: Get Project List Using Service (Data) Resource: Project |
Receivables Invoice |
A Field Service Administrator can view receivables invoice for the business units for which they are authorized |
Role: Field Service Administrator Privilege: View Receivables Activities (Data) Resource: Business Unit |
Trading Community Customer Account |
A Field Service Administrator can view trading community customer account for all customer accounts in the enterprise |
Role: Field Service Administrator Privilege: View Customer Account (Data) Resource: Trading Community Customer Account |