Roadmap for Setting Up Deductions and Settlement

Use this as a roadmap to implement Deductions and Settlement in Channel Revenue Management.

Sell side channel flow offers and administers discounts to the customers. Although deductions aren't always the results of discounts to customers, promotional rebates can be the reason behind a customer short pay, and is considered as a sell side channel flow. End users of Channel Revenue Management get separate UIs for buy side vs sell side channel flows.

This roadmap can be used as a check list to implement Deductions and Settlement. Each of these setup steps is explained in detail in the later sections of this guide.

Use the Functional Setup Manager to:

1. Opt in to Channel Revenue Management, and Deductions and Settlement.

2. Manage these channel settings:

   • Claim Owner
   • Automatically Show Available Programs to Associate
   • Settlement Type
   • Aging Method for Filtering
   • Credit Method for Accounting Rules
   • Credit Method for Installments
   • Deduction Threshold
   • Receivables Activity for Receipt Write-Offs
   • Receivables Activity for Write-Off Adjustment
3. Manage user statuses.
4. Manage claim types including the standardization of accounting for write offs.
5. Set the Default Business Unit profile option at the user level when creating a manual claim and viewing the customer checkbook. This step is optional and applies only for Redwood UIs.
6. Manage claim reasons.
7. Manage these claim sources and their settlement methods:

   • Deduction

   • Overpayment

   • Invoice Deduction

   • Invoice Overpayment

   • Manual Claim

8. Manage these setups related to the Oracle Fusion Receivables integration, including the accounting for Deductions and Settlement:

   • Manage transaction sources.

   • Manage Receivables activities.

   • Manage SLA setup tasks.

Scheduled Processes You Must Run

You must schedule these processes for Deductions and Settlement:

• Settle Customer Claims