Create Coverages for Assets

Create an order line that contains a coverage for an asset in the Order Management work area, and then integrate the line with Oracle Subscription Management.

Integrate Oracle Order Management with Oracle Subscription Management so you can use the Order Management to create a coverage that covers an asset that already exists in Oracle Assets, and then integrate the coverage with Subscription Management. Use this integration to help manage your assets.

For example, manage assets when your customer orders several serialized items on an order line, but later calls and wants to cover only one of these serials. For another example, provide a coverage on an asset that you don't sell.

You can specify the asset as the covered item, and you can do this through the Order Management work area, REST API, or FBDI with REST API. This allows you to use a single integration to manage all of your sales orders that involve assets.

You can also use REST API to import an order line that has a coverage, and then use Oracle Pricing to price that line when you create it.

Try it.

  1. Set up the integration. See Integrate Order Management with Subscription Management.
  2. Opt into the Integrate Order Management with Subscription Management to Process Coverages feature.
  3. Create a sales order in the Order Management work area.
  4. Add a coverage to the sales order.
  5. Use the Select Covered Item dialog to add coverage to an asset that already exists in Oracle Asset Management.
    • Select the asset that you want to cover.
    • Set the contract start date and the contract end date.

    You can also set other values on the order line that affect the coverage. For example, add a pricing term, override a charge, and so on. The values that you can set depend on how you set up pricing.

Click here for a nifty demonstration. It starts at 7:16.