Field Service Administrator (Job Role)

Individual responsible for the administration of field service logistics.

Role Hierarchy

The Field Service Administrator job role directly and indirectly inherits these roles.

• Field Service Administrator

  • Functional Setups

  • Supply Chain Management Folder Reporting

Duties

This table lists the duties assigned directly and indirectly to the Field Service Administrator job role.

Duty Role	Description
Functional Setups	Uses the functional user overview, and assigned tasks, and task lists.
Supply Chain Management Folder Reporting	Grants access to the Supply Chain Management web catalog folder.

Privileges

This table lists privileges granted to duties of the Field Service Administrator job role.

Granted Role	Granted Role Description	Privilege
Field Service Administrator	Individual responsible for the administration of field service logistics.	Access Account Sites Using Web Service
Field Service Administrator	Individual responsible for the administration of field service logistics.	Access Accounts Using Web Service
Field Service Administrator	Individual responsible for the administration of field service logistics.	Access Activities Using Web Service
Field Service Administrator	Individual responsible for the administration of field service logistics.	Access Asset Hierarchy Using Web Service
Field Service Administrator	Individual responsible for the administration of field service logistics.	Access Create Charges and Estimates
Field Service Administrator	Individual responsible for the administration of field service logistics.	Access Debrief Page
Field Service Administrator	Individual responsible for the administration of field service logistics.	Access Field Service Administrator Infolets
Field Service Administrator	Individual responsible for the administration of field service logistics.	Access Items Using Web Service
Field Service Administrator	Individual responsible for the administration of field service logistics.	Access Manual Adjustments Basis Using Web Service
Field Service Administrator	Individual responsible for the administration of field service logistics.	Access Parts Requirements Search for Administrator
Field Service Administrator	Individual responsible for the administration of field service logistics.	Access Parts Shipping Methods Using Web Service
Field Service Administrator	Individual responsible for the administration of field service logistics.	Access Profile Values Using Web Service
Field Service Administrator	Individual responsible for the administration of field service logistics.	Access Return Parts Using Web Service
Field Service Administrator	Individual responsible for the administration of field service logistics.	Access Service Activities Using Web Service
Field Service Administrator	Individual responsible for the administration of field service logistics.	Access Service Logistics Landing Page
Field Service Administrator	Individual responsible for the administration of field service logistics.	Access Service Parts Using Web Service
Field Service Administrator	Individual responsible for the administration of field service logistics.	Access Standalone Parts Ordering Page
Field Service Administrator	Individual responsible for the administration of field service logistics.	Access Stocking Location Details Using Web Service
Field Service Administrator	Individual responsible for the administration of field service logistics.	Access Trunk Stock Details Using Web Service
Field Service Administrator	Individual responsible for the administration of field service logistics.	Access Work Order Charges Details for Administrator
Field Service Administrator	Individual responsible for the administration of field service logistics.	Access Work Order Charges Header for Administrator
Field Service Administrator	Individual responsible for the administration of field service logistics.	Access Work Order Charges Search
Field Service Administrator	Individual responsible for the administration of field service logistics.	Create Debrief Transactions using Web Service
Field Service Administrator	Individual responsible for the administration of field service logistics.	Create Maintenance Work Orders by Service
Field Service Administrator	Individual responsible for the administration of field service logistics.	Create Parts Return List
Field Service Administrator	Individual responsible for the administration of field service logistics.	Edit Price
Field Service Administrator	Individual responsible for the administration of field service logistics.	Get Project List Using Service
Field Service Administrator	Individual responsible for the administration of field service logistics.	Get Project Setups
Field Service Administrator	Individual responsible for the administration of field service logistics.	Get Project Tasks Service
Field Service Administrator	Individual responsible for the administration of field service logistics.	Import Order
Field Service Administrator	Individual responsible for the administration of field service logistics.	Manage Auto Processing Rule
Field Service Administrator	Individual responsible for the administration of field service logistics.	Manage Customer Assets
Field Service Administrator	Individual responsible for the administration of field service logistics.	Manage Customer Assets by Service
Field Service Administrator	Individual responsible for the administration of field service logistics.	Manage Estimates
Field Service Administrator	Individual responsible for the administration of field service logistics.	Manage Inventory Reservation and Picks
Field Service Administrator	Individual responsible for the administration of field service logistics.	Manage Manual Price Adjustments Using Web Service
Field Service Administrator	Individual responsible for the administration of field service logistics.	Manage Part Requirements Using Web Service
Field Service Administrator	Individual responsible for the administration of field service logistics.	Manage Preventive Maintenance of customer owned assets
Field Service Administrator	Individual responsible for the administration of field service logistics.	Manage Pricing Strategies
Field Service Administrator	Individual responsible for the administration of field service logistics.	Manage Resource to Item Mapping
Field Service Administrator	Individual responsible for the administration of field service logistics.	Manage Return Routing Rules
Field Service Administrator	Individual responsible for the administration of field service logistics.	Manage Return Routing Rules using Web Service
Field Service Administrator	Individual responsible for the administration of field service logistics.	Manage Supply Orchestration Web Services
Field Service Administrator	Individual responsible for the administration of field service logistics.	Manage Technician Subinventories Using Web Service
Field Service Administrator	Individual responsible for the administration of field service logistics.	Manage Trading Community Organization Usage Assignment
Field Service Administrator	Individual responsible for the administration of field service logistics.	Mapping Internal and External locations Using Web Service
Field Service Administrator	Individual responsible for the administration of field service logistics.	Post Charges
Field Service Administrator	Individual responsible for the administration of field service logistics.	Price Sales Transactions
Field Service Administrator	Individual responsible for the administration of field service logistics.	Receive Parts
Field Service Administrator	Individual responsible for the administration of field service logistics.	Report Maintenance Material Transactions by Service
Field Service Administrator	Individual responsible for the administration of field service logistics.	Report Maintenance Resource Transactions by Service
Field Service Administrator	Individual responsible for the administration of field service logistics.	Setup Billing Types
Field Service Administrator	Individual responsible for the administration of field service logistics.	Setup Service Activities
Field Service Administrator	Individual responsible for the administration of field service logistics.	Setup Stocking Location
Field Service Administrator	Individual responsible for the administration of field service logistics.	Setup Technician
Field Service Administrator	Individual responsible for the administration of field service logistics.	Submit Automatic Posting of debrief charges
Field Service Administrator	Individual responsible for the administration of field service logistics.	Update Maintenance Work Orders by Service
Field Service Administrator	Individual responsible for the administration of field service logistics.	Use Location Service
Field Service Administrator	Individual responsible for the administration of field service logistics.	Use REST Service to Edit Service Work Orders
Field Service Administrator	Individual responsible for the administration of field service logistics.	Use REST Service to View Service Work Orders
Field Service Administrator	Individual responsible for the administration of field service logistics.	View Customer Assets
Field Service Administrator	Individual responsible for the administration of field service logistics.	View Inventory Organizations List of Values by Web Service
Field Service Administrator	Individual responsible for the administration of field service logistics.	View Maintenance Work Orders by Service
Field Service Administrator	Individual responsible for the administration of field service logistics.	View Planning Supply Availability
Field Service Administrator	Individual responsible for the administration of field service logistics.	View Pricing Strategies
Field Service Administrator	Individual responsible for the administration of field service logistics.	View Receivables Invoice
Field Service Administrator	Individual responsible for the administration of field service logistics.	View Requirement Lines
Field Service Administrator	Individual responsible for the administration of field service logistics.	View Subscription Adjustments
Field Service Administrator	Individual responsible for the administration of field service logistics.	View Subscription Entitlements
Field Service Administrator	Individual responsible for the administration of field service logistics.	View Technician Portal Work Orders
Field Service Administrator	Individual responsible for the administration of field service logistics.	View Trading Community Organization
Field Service Administrator	Individual responsible for the administration of field service logistics.	View Trading Community Person
Functional Setups	Uses the functional user overview, and assigned tasks, and task lists.	Execute Setup Tasks
Functional Setups	Uses the functional user overview, and assigned tasks, and task lists.	Review Applications Offering
Functional Setups	Uses the functional user overview, and assigned tasks, and task lists.	Review Setups Functional User Overview
Functional Setups	Uses the functional user overview, and assigned tasks, and task lists.	Setup and Maintain Applications

Data Security Policies

This table lists data security policies and their enforcement across analytics application for the Field Service Administrator job role.

Business Object	Policy Description	Policy Store Implementation
Cost Organization	A Field Service Administrator can view cost organization for the cost organizations for which they are authorized	Role: Field Service Administrator Privilege: View COGS Event (Data) Resource: Cost Organization
Cost Organization	A Field Service Administrator can view cost organization for the cost organizations for which they are authorized	Role: Field Service Administrator Privilege: View Cost Organization (Data) Resource: Cost Organization
Cost Organization	A Field Service Administrator can view cost organization for the cost organizations for which they are authorized	Role: Field Service Administrator Privilege: View Work Order Costs (Data) Resource: Cost Organization
Installed Base Asset	A Field Service Administrator can manage installed base asset for all installed base assets	Role: Field Service Administrator Privilege: Manage Installed Base Asset (Data) Resource: Installed Base Asset
Inventory Reservation	A Field Service Administrator can manage inventory reservation for the inventory organizations in which they can operate	Role: Field Service Administrator Privilege: Manage Inventory Reservation (Data) Resource: Inventory Organization Parameter
Location	A Field Service Administrator can manage location for all locations in the enterprise	Role: Field Service Administrator Privilege: Manage Location (Data) Resource: Location
Location	A Field Service Administrator can manage location for all reference data sets in the enterprise	Role: Field Service Administrator Privilege: Manage Location (Data) Resource: Location
Maintenance Organization	A Field Service Administrator can manage maintenance organization for the inventory organizations in which they can operate	Role: Field Service Administrator Privilege: Manage Maintenance Organization (Data) Resource: Inventory Organization Parameter
Project	A Field Service Administrator can view project for all the projects the user has access to	Role: Field Service Administrator Privilege: Get Project List Using Service (Data) Resource: Project
Receivables Invoice	A Field Service Administrator can view receivables invoice for the business units for which they are authorized	Role: Field Service Administrator Privilege: View Receivables Activities (Data) Resource: Business Unit
Trading Community Customer Account	A Field Service Administrator can view trading community customer account for all customer accounts in the enterprise	Role: Field Service Administrator Privilege: View Customer Account (Data) Resource: Trading Community Customer Account