1. Using Product Recall Management
  2. Overview of Product Recall Management

Overview of Product Recall Management

Product Recall Management is an end-to-end integrated solution that enables you to capture product recalls from different sources.

Product Recalls

A product recall is a request from a manufacturer or regulatory authority to return a product that may be unsafe or defective. These safety issues or product defects may put the consumer at risk or put the manufacturer or seller at risk of legal action.

With ever increasing and changing regulatory compliance, you have to adopt effective recall management strategies and practices.

When there's a product recall, it's important that you quickly communicate to all the affected stakeholders about the recall and ensure that they complete the recall tasks assigned to them.

Product Recall Management

Use the Product Recall Management application to capture product recalls from different sources.

You can review inventory and expense purchases to get real-time information about the recalled parts. This helps you to efficiently align resources to quarantine the recalled products and take appropriate action.

This graphic illustrates the Product Recall Management process flow:

Product Recall Management process flow

Here's what you can do in the application:

  • Capture recall notices from different sources, like the regulatory authorities and manufacturers

  • Resolve duplicates notices

  • Locate recalled parts based on the on-hand inventory balance and historical purchases

  • Assign tasks and align resources to quarantine and take action on the affected goods by notifying the respective stakeholders

  • Monitor the status of the tasks and close the recall notice