Why did the workflow stop responding?
In change orders and new item requests, the workflow can stop responding due to one of the following reasons:
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Approval rule has an empty approval group.
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Approval rule not being associated with an approval group.
- An invalid approver. The user or role selected as an approver doesn't exist in the application.
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One or more lines don't match any rules in the approval task.
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Extensible flexfields not being generated.
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Inactive rules.
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Rules unavailable for the header stage.
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A new item request definition step assigned to a role and the role not being assigned to any user.
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An error in SOA workflow. Use Enterprise Manager to view workflow errors.
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Use of an incorrect case to specify the value of a parameter such as priority code.