How You Manage Demand and Supply Side Changes in Outside Processing for Maintenance

Demand side changes in outside processing refer to changes to a work order with supplier operations, or as a result of reporting transactions at a count point operation before the supplier operation which impacts the associated purchasing and shipping documents.

This table details the demand side change events and the corresponding actions that are automatically initiated or performed by users to handle such changes:

Event	Actions
Work order status change	Work order release: When a work order is updated to Released status for the first time or if the work order is directly created in Released status, purchase requisitions are automatically created for the work order quantity based on the Purchase Requisition Trigger plant parameter setting. This is done by automatically requesting Supply Chain Orchestration. If the Purchase Requisition Trigger plant parameter is set to Work order release, then purchase requisitions are created for the work order quantity for all the supplier operations of the work order. If the Purchase Requisition Trigger plant parameter is set to Prior operation completion, and if the first count point operation of the work order is a supplier operation, then a purchase requisition is created for the work order quantity only for the first supplier operation. When a work order in Canceled or Closed status is subsequently updated to Released status, purchase requisitions are automatically triggered only for the eligible 'not executed' quantity. In all the above cases, if a requisition creation fails, the failed record can be viewed and resubmitted from Supply Order Orchestration. Work order unrelease: A work order is allowed to be updated to Unreleased status from Released status or On Hold status (when Released date is populated) or Closed status or Canceled status only if there is no purchase requisition or purchase order, or any pending purchase requisition creation requests for any of the supplier operations on the work order. Work order cancellation: When work order is updated to Canceled status, a warning message is displayed if any open purchase requisition or purchase order or any pending purchase requisition creation requests exist for any of the supplier operations on the work order. If the user decides to proceed with the status change, then a request is automatically sent to Supply Chain Orchestration to cancel the purchase requisitions or purchase orders or any open shipments created for the supplier operations on the work order. If the change propagation fails, a supplier operation exception is logged. Work order closure: When work order is updated to Closed status, a warning message is displayed if any open purchase requisition or purchase order or any pending purchase requisition creation requests exist for any of the supplier operations on the work order. If the user decides to proceed with the status change, then a request is automatically sent to Supply Chain Orchestration to cancel the purchase requisitions or purchase orders or any open shipments created for the supplier operations on the work order. If the change propagation fails, a supplier operation exception is logged.
Work order supplier operation date changes	When the supplier operation completion date is either moved in or moved out, then a request is automatically sent to Supply Chain Orchestration to propagate the changes in the associated purchasing documents in cases where purchase request has been initiated but the requested quantity hasn't yet been fully received, that's, receipt quantity is less than purchase order requested quantity. If the change propagation fails, a supplier operation exception is logged. Requested delivery date calculation logic: The requested delivery date for supplier operations is calculated while creating and updating the associated purchasing document using the following logic: If the supplier operation is the either the first or an intermediate operation of the work order, then the requested delivery date is determined by subtracting the postprocessing purchase lead time (in days) of the outside processing item from the next operation's start date. If the supplier operation is the last operation of the work order, then the requested delivery date is determined by subtracting the postprocessing purchase lead time (in days) of the outside processing item from the completion date of the supplier operation. During the above scenarios, if the calculated need-by-date is less than the current date, then the need-by-date is passed as the current date.
Reversal of completion at prior count point operation	When a completed quantity is reversed to ready at a count operation immediately prior to a supplier operation, the following is applicable: If the Purchase Requisition Trigger plant parameter is set to Prior operation completion, then a request is automatically sent to Supply Chain Orchestration to decrease the quantity on existing purchase order for the supplier operation by an amount equivalent to the completed quantity that's reversed to ready. Subsequent supplier operations for which the supply creation isn't yet initiated won't be impacted. If the change propagation fails, a supplier operation exception is logged.

Supply side changes in outside processing refer to the changes to an outside processing purchase order in Oracle Fusion Cloud Purchasing. These also include supply issues related to quality and quantity of goods in outside processing that are received from or returned to the supplier.

The following table details the supply side change events and the corresponding actions that are automatically initiated or performed by users to handle such changes:

Event	Actions
Requisition creation failure	Whenever there is failure during requisition creation, SCO notifies Oracle Maintenance and a new maintenance exception is automatically created indicating what needs to be done to resolve the purchase requisition creation issues. A maintenance manager reviews the details of the exception and collaborates with a Supply Chain Application Administrator who has access to the Supply Orchestration work area to further review the details in the Supply Chain Orchestration pages. Based on the reasons of failure, users can fix the issues, and resubmit to reprocess the failed supply request or supply order line marked in exception. Alternatively, the supply request or the supply order line can be canceled requiring re-initiation of the requisition creation from the Review Supplier Operation Details page.
Purchase order quantity change	When the quantity on an outside processing purchase order is reduced due to supplier's inability to supply the requested quantity, Supply Chain Orchestration listens to the change event and communicates the details to Maintenance. A supplier operation exception is automatically logged. A maintenance manager reviews the supplier operation exception, navigates to the Review Supplier Operations page and triggers creation of a purchase requisition for the deficit quantity by clicking on the 'Create Purchase Requisition' action and specifying the required quantity, suggested supplier, and supplier site.
Purchase order status change	When an outside processing purchase order is canceled due to supplier's inability to supply the requested quantity, Supply Chain Orchestration listens to the change event and communicates the details to Maintenance. A supplier operation exception is automatically logged. A maintenance manager reviews the supplier operation exception, navigates to the Review Supplier Operations page and triggers creation of a purchase requisition for the deficit quantity by clicking on the Create Purchase Requisition action and specifying the required quantity, suggested supplier, and supplier site.
Purchase order requested delivery date change	When the need-by-date of an outside processing purchase order is moved out due to supplier's inability to supply on the requested date, Supply Chain Orchestration listens to the change event and communicates the details to Maintenance. A supplier operation exception is automatically logged. A maintenance manager reviews the supplier operation exception and takes appropriate action such as rescheduling the supplier operation to complete at a later date, or cancel the existing purchase order and create a new purchase requisition and a purchase order on a different supplier.
Overreceipt	In cases where the quantity received is more than the quantity requested or shipped on an outside processing purchase order, a maintenance technician can use the Correct Overreceipt action in the Review Supplier Operations Details page to correct the overreceipt quantity. You need to select the desired receipt in the Receiving Details region in the Review Supplier Operations Details page for the supplier operation and click on the Correct Overreceipt button and enter the quantity to correct. The overreceipt quantity at a supplier operation is automatically reduced by an equivalent amount if you do either of the following: Report completion at the count operation that immediately precedes a supplier operation. Confirm the shipment (if applicable) at the supplier operation.
Return to supplier	In cases where quantities need to be returned to the supplier for reasons such as bad quality, a maintenance manager can use the Return to Supplier action in the Review Supplier Operations Details page to return the quantities to the supplier. You need to select the desired receipt in the Receiving Details region in the Review Supplier Operations Details page for the supplier operation and click on the Return to Supplier button and enter the quantity to return.
Return to receiving	In cases where quantities need to be returned to the receiving for reasons such as bad quality, a maintenance manager can use the Return to Receiving action in the Review Supplier Operations Details page to return the quantities to the supplier. You need to select the desired receipt in the Receiving Details region in the Review Supplier Operations Details page for the supplier operation and click on the Return to Receiving button and enter the quantity to return.
Receipt and return corrections	In cases where quantities that were received or returned need to be corrected for reasons such as wrong data entry, a maintenance manager can use the Correct action in the Review Supplier Operations Details page to return the quantities to the supplier. You need to select the desired receipt or return transaction in the Receiving Details region in the Review Supplier Operations Details page for the supplier operation and click on the Correct button and enter the quantity to correct.