How You Manage Maintenance Work Orders in the User Interface

The Maintenance Work Orders page is the starting page where you can manage the work orders and perform various actions related to the work orders. You can open the page from the Tasks pane by clicking the Manage Maintenance Work Orders link under Work Management.

You can also open the page from the Asset Information Management page. Select an asset row in the results table and choose the Manage Maintenance Work Orders menu option from the More Actions button.

On the Maintenance Work Orders page, you can perform a basic keyword search by using common work order values such as the asset number, serial number, or work order number. You can then further refine narrow the search result by performing an advanced search using the filters.

Note: The keyword search will look across work order records using a contains search criteria. For example, if you were searching for all work orders for assets that would be included an asset number range of Truck_ModelB_Version1 to Truck_ModelB_Version10, you can search by ModelB, Version, or Truck. However, if you have an extremely large volume of work orders, then you may find the time required to search to be inefficient and perhaps even timeout in the page. Therefore, you can optionally change the search to use a starts with method to improve performance. If set, the same search would require you to search by Truck or Truck_ModelB. The search method is set by a system administrator by changing the profile option ORA_MNT_ALLOW_CONTAINS_OP_IN_KEYWORD_SEARCH from Yes to No.

Optionally, you can begin your search in the filters region by building your own combination of search criteria. Provide at least a work order number, start date, status, or asset to search for matching orders. You can combine these criteria with the additional default filters, or you can add additional filters to the criteria. Click the Search button in the filters region to see the matching results. You can save the frequently used search criteria and reuse it. You can also run a search automatically by creating a saved search and setting it as default. If set, the default search criteria is automatically run whenever the Maintenance Work Orders page is opened.

On the search results region, you can view the progress of the work orders that show whether the execution has started or has been completed. The start and completion dates of the work order appear with a red indicator when they're past due. The work orders appear with a red icon when there are maintenance exceptions logged against the work orders that require attention.

On the Maintenance Work Orders page, you can perform the following tasks:

• Search and view the maintenance work orders.

• Create maintenance work orders.

• Edit maintenance work orders.

• Release work orders for execution.

• Complete work order operations.

• Perform mass actions on maintenance work orders.

• Review costing for maintenance work orders.

• Generate and print reports for work order details and material list.

Note: You can use deep links to open asset pages without navigating through the menu structure. This helps you edit asset details by clicking a deep link that's embedded on an OTBI analysis, Application Composer-enabled page, or a custom page. For more details on deep Refer to the Maintenance chapter of the Implementing Manufacturing and Supply Chain Materials Management guide.