Actions You Can Take on Messages

You can take actions through the Messages section of the Manage Collaboration Messaging History page.

The actions you can take are:

  • Delete: You can delete records but not while the duration time period is in effect.

  • Export to Excel: Export the records in a spreadsheet.

  • View Collaboration Event: If an outbound message is triggered by an application raising a collaboration event, an attempt is made to retrieve the message payload using information provided in the event. If retrieval is unsuccessful, then Collaboration Messaging Framework logs an error and stores the event XML payload in the log. This action can be used to see the details of the event.

  • Refresh: You can refresh the result set displayed.

  • Download Payloads: You can download the original and transformed payload for a message. A zip file with the naming convention of MessageID_Payloads is downloaded, and it contains both the original and transformed payloads.

  • Reprocess: You can reprocess a message that isn't successfully sent. The Retry Count for the message delivery increases.

  • Resubmit: You can resend a message that was successfully sent or received earlier. A new message ID is generated for the new message.

  • Refresh Status: You can refresh the status of a message that is Received or In-Process to get the most up to date message processing state.

  • Cancel: You can select one or more messages that haven't been successfully sent and click Cancel so that no action is taken on them.

  • Terminate Processing: You can terminate the processing of outbound purchase orders that are In-Process. The processing of purchase orders may be terminated if the current date time is greater than the creation date time plus the Minimum In-Process Duration. Orders that have been terminated may be retransmitted using the Retransmit Purchase Orders action.

Note: You can resubmit messages that are in Delivery in progress or Delivered status, but you can't reprocess them. You can cancel messages that are in Delivery in progress status.

Retransmit Purchase Orders

You can retransmit purchase orders that B2B transmission wasn't initiated successfully for using the Retransmit Purchase Orders option.
Note: You have to enable the Extensible Data Model Used for Electronic Messaging profile to make this option available for use.

In Collaboration Messaging History, a warning icon will be displayed if there are any orders for which B2B transmission wasn't initiated successfully when you select any of the documents: Purchase Order Outbound, Purchase Order Change Outbound, or Purchase Order Cancellation Outbound.

When you click on the warning icon, a warning message with a prompt to retransmit the purchase orders is displayed. The option to Retransmit Purchase Orders is also available under the Actions menu.

Here's how you retransmit purchase orders:
  1. From the Manage Collaboration Messaging work area, select the Manage Collaboration Messaging History task.
  2. Select the option to Retransmit Purchase Orders from the Actions menu.
  3. On the Retransmit dialog, enter a date in the From Date field to specify the start of the date selection. The dates default from the dates in the search area of Manage Collaboration Messaging History.
    Note: Optionally you can select To Date, a Supplier, and Supplier Site to refine your search.
  4. Select the orders to be retransmitted from the Orders to Retransmit dropdown.
  5. Click Search to retrieve the list of orders for retransmission. Untransmitted prior versions of orders are included in the number of orders found for those orders for which B2B transmission wasn't initiated.
  6. You can download the list of orders to review.
  7. Select Retransmit to initiate retransmission of the selection of orders. When you select Retransmit, the scheduled process Select Orders to Retransmit and Initiate Retransmission is submitted, and the scheduled process ID is displayed.