Manage Aging Methods

Aging methods aid in the timely and efficient resolution of deductions. Claim age is calculated based on days from claim creation to resolution. Use the Manage Aging Methods page to create or update your aging methods. This must belong to the common set.

In the Setup and Maintenance work area, go to:

• Offering: Order Management

• Functional Area: Channel Revenue Management

• Task: Manage Aging Methods

How Age is Calculated for a Claim

• For Open Claims

  Age = System Date - Claim Date + 1

• For Resolved Claims

  Age = Resolved Date - Claim Date + 1