1. Implementing Order Management
  2. Overview of Business-to-Business Messaging in Order Management

Overview of Business-to-Business Messaging in Order Management

Use Order Management as your central location when you interact with more than one channel.

Improve order capture and order fulfillment in the order-to-cash flow when you communicate a sales order between businesses.

The business-to-business flow uses Collaboration Messaging Framework to automate message flow so Order Management can receive and process each source order from a trading partner, then reply with an advance shipment notice after shipping successfully finishes.

Web services use Open Applications Group Integration Specification (OAGIS) messages in the payload that it uses to handle interactions that happen between Oracle Applications and each trading partner. You can use your existing Electronic Data Interchange (EDI) infrastructure with OAGIS. Use this configuration to receive each source order, then your trading partner and supplier can process it through order fulfillment.

Use the business-to-business flow to achieve results.

  • Process purchase order

  • Change purchase order

  • Cancel purchase order

  • Acknowledge purchase order

  • Acknowledge a change in the purchase order

Use the business-to-business flow to realize benefits.

  • Reduce cost

  • Increase processing speed and accuracy

  • Improve relationships between business partners

  • Simplify setup and management

If a delay in supply happens, then Supply Chain Orchestration might send an update for the scheduled ship date to Order Management. Order Management updates the scheduled ship date but doesn't update the scheduled arrival date on the fulfillment line.

Order Management updates the scheduled ship date, scheduled arrival date, and shipping method only if you set up Global Order Promising to calculate shipping, such as how to calculate transit time. If you don't set it up, the scheduled dates and shipping method might not contain a value.

This behavior affects fulfillment, including choices that your end-users make when they override the schedule. For details, see Schedule Fulfillment Lines Manually.

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