Refresh the Order Promising Server for Order Management
You must refresh the Order Promising Server each time you collect data for Order Management. You must also refresh each time you create or update a promising rule or sourcing rule.
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Go to the Scheduled Processes work area, then click Action > Schedule New Process.
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In the Schedule New Process dialog, set the value.
Attribute
Value
Name
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Add a check mark to the parameters that you must update, then click Submit.
Here are the parameters you refresh for most set ups.
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On Hand. You need the on-hand inventory to replenish each item in an inventory transaction or to process a return order.
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ATP Rules.
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Sourcing.
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Items.
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Organizations. Include only when you create a new inventory organization.
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Resources. Include only when you create a new resource.
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Click Actions > Refresh, then verify the status is Succeeded. Wash, rinse, and repeat, as necessary.