Set Up Jeopardy and Lead Time to Manage Delay

To manage delay, set up jeopardy priority, lead time, and jeopardy threshold for your orchestration process.

Summary of the Steps

1. Manage jeopardy priority.

2. Specify lead time.

3. Manage jeopardy threshold.

This topic describes how to do these steps because you often do them together. However, you can do them independently of one another.

This topic uses example values. You might need different values, depending on your business requirements.

Manage Jeopardy Priority

Assume you need a higher range for the MEDIUM priority, and a higher but more narrow range for the HIGH priority.

1. Enable the Enable Orchestration Process Planning and Calculate Jeopardy parameter.

   For details, see Manage Order Management Parameters.

2. In the Setup and Maintenance work area, go to the task.

   • Offering: Order Management

   • Functional Area: Orders

   • Task: Manage Jeopardy Priorities

3. On the Manage Jeopardy Priorities page, set the values, then click Save and Close.

   Priority	Minimum Score	Maximum Score
   LOW	10	199
   MEDIUM	200	399
   HIGH	400	600

   Don't.

   • Overlap scores across priorities. For example, don't set up a Low priority of 10 to 210, and a Medium priority of 200 to 400. An overlap exists between 200 and 210.

   • Set up priorities that intersect at the same value. If you set up two priorities that intersect at the same value, then Order Management assigns the intersecting value to the lower priority.

     For example, if you set up Low priority of 10 to 200, and Medium priority of 200 to 400, then Order Management considers a score of 200 as Low priority.

Specify Lead Time

Assume you need a specific amount of lead time to finish each orchestration process step in an orchestration process that ships goods. Learn about lead times. For details, see Guidelines for Setting Up Orchestration Process Steps.

1. In the Setup and Maintenance work area, go to the task.

   • Offering: Order Management

   • Functional Area: Orders

   • Task: Manage Orchestration Process Definitions

2. On the Manage Orchestration Process Definitions page, search for an orchestration process, then open it.

   For this example, search for Orchestration_Process_1. Learn how to create this process. For details, see Pause Orchestration Processes for Events.

3. On the Step Definition tab, set the Default Lead Time attribute, and set the Lead Time UOM attribute to Days. Set them for each step.

   Step	Default Lead Time
   Schedule Goods	2
   Reserve Goods step	1
   Ship Goods	4
   Wait for Ship Goods	6
   Prepare Documentation	1
   Wait for Documentation	1
   Invoice Goods	3
   Wait for Invoice Goods	2

4. Click Save and Close.

Manage Jeopardy Threshold

Assume you can use a threshold on reservation tasks that your orchestration process runs to manage how long the process can delay each task.

1. In the Setup and Maintenance work area, go to the task.

   • Offering: Order Management

   • Functional Area: Orders

   • Task: Manage Jeopardy Thresholds

2. On the Manage Jeopardy Threshold Definitions page, click Actions > Create.

3. On the Create Jeopardy Threshold Definition page, set the values.

   Attribute	Value
   Code	Enter any text that Order Management can use as an abbreviation for the threshold. Order Management uses this text as a code to identify the threshold throughout the Order Management work area, such as in lists. For this example, enter t-shirt_threshold.
   Name	Clothing Jeopardy
   Description	Jeopardy thresholds for company t-shirts.
   Process Name	Select the name of the orchestration process where Order Management must apply the jeopardy threshold. For this example, select Orchestration_Process_1.
   Task Name	Reserve
   Task Type	Reservation

4. Set the threshold for the Low range of the jeopardy priority. Click Actions > Add Row, then set the values.

   Attribute	Value
   Maximum Delay	2
   Maximum UOM	Days
   Jeopardy Score	Enter a value that resides in the Low range of the jeopardy priority that you modified above, such as 100.
   Description	Threshold for the Low range of the jeopardy priority.

5. Set the threshold for range Medium of the jeopardy priority. Click Actions > Add Row, then set the values.

   Attribute	Value
   Maximum Delay	5
   Maximum UOM	Days
   Jeopardy Score	Enter a value that resides in the Medium range of the jeopardy priority that you modified above, such as 300.
   Description	Threshold for the Medium range of the jeopardy priority.

6. Set the threshold for the High range of the jeopardy priority. Click Actions > Add Row, then set the values.

   Attribute	Value
   Maximum Delay	8
   Maximum UOM	Days
   Jeopardy Score	Enter a value that resides in the High range of the jeopardy priority that you modified above, such as 500.
   Description	Threshold for the High range of the jeopardy priority.

7. Click Save and Close.