Set Up Subscriptions for Sales Orders

Setting up a subscription for a sales order is similar to setting up coverage for a sales order.

  • You can include a duration and period.

  • You can set up a subscription as a configured item.

  • You enable a subscription for contract coverage similar to how you enable a covered item so it's available to associate with a service.

  • You can specify another recurring price for on-going, periodic billing that bills the subscription for the periods that happen after the first pay period.

  • If you import a subscription, then the import must include the start date, end date, duration, duration UOM.

Assume you must set up an annual subscription for Visions Magazine at a rate of $5 for each week.

Set up your coverage. For details, see Set Up Coverages for Sales Orders. Do that setup, but with these differences:

  1. Use the Product Information Management work area to create a subscription.

    Attribute

    Value

    Organization

    Vision Operations

    Number of Items

    1

    Item Class

    Warranty/Services

    Template

    Finished Goods

    Item

    Subscription to Visions Magazine

    Description

    Subscription for Visions Magazine, a weekly publication for trade professionals.

    Primary Unit of Measure

    Week

    Pricing typically must reference a primary UOM that it can measure numerically, such as number of weeks, number of users, or number of hosted environments. If you can't use a predefined UOM, then you must create a new one.

    Sales Product Type

    Subscription

    Service Duration Type

    Variable

    You can use Fixed, Variable, or Open-Ended. Use Variable in most situations because it lets you suggest a default value, but also provides the Order Entry Specialist the flexibility to adjust or negotiate price for each customer.

    If you use Open Ended, then renewal isn't required and the subscription continues until the Order Entry Specialist ends it. For example, assume your customer buys a subscription to an electrical utility that must continue indefinitely until the customer actively ends it.

    Duration

    52

    Duration Period

    Week

  2. Use the Pricing Administration work area to set up pricing for the subscription on the Corporate Segment Price List.

    Attribute

    Value

    Item

    Subscription to Visions Magazine

    Line Type

    Buy

    Pricing UOM

    Week

    Service Duration Period

    Week

    Service Duration

    52

  3. Add the charge for Week.

    Attribute

    Value

    Pricing Charge Definition

    OAL Recurring Charge

    Calculation Method

    Price

    Base Price

    5

    Calculation Amount

    20

    Price Periodicity

    Week

  4. Sign out of Pricing Administration, and then sign into Order Management.

  5. Add the Subscription to Visions Magazine item to the sales order, then verify that the order line displays these values.

    Attribute

    UOM

    Your Price

    Amount

    Amount for Total Duration

    Duration

    Period

    Billing Frequency

    Number of Billing Periods

    1

    Week

    5

    5

    260

    52

    Week

    One Time Billing

    1