Purchase Order Return and Sales Return Flows

The cost processor uses FIFO logic to cost purchase order (PO) returns. For sales returns that reference an RMA, the cost processor uses the original sales order cost.

For sales returns that don't reference an RMA, it uses the Unreferenced RMA Receipt Cost option set in the cost profile associated with the item cost profile.

Purchase Order Returns

For PO returns, the cost processor uses the FIFO receipt layer cost to deplete inventory, while it offsets receiving inspection at the acquisition PO price. The difference between the PO price and the FIFO receipt layer cost is booked as cost variance.

This table illustrates several receipts and issues of an item in an inventory organization, followed by a PO return for the same item:

Reference

Transaction Date

Transaction Type

Quantity

Unit Cost

Receipt Layer Reference

Receipt #1

01-Jan-2011

PO Receipt

100

$120

Not applicable

Receipt #2

02-Jan-2011

PO Receipt

80

$100

Not applicable

Receipt #3

03-Jan-2011

Miscellaneous Receipt

20

$105

Not applicable

Issue #1

04-Jan-2011

Miscellaneous Issue

-40

$120

Receipt #1

Issue #2

05-Jan-2011

Miscellaneous Issue

-60

$120

Receipt #1

Issue #2

05-Jan-2011

Miscellaneous Issue

-15

$100

Receipt #2

Receipt #1

06-Jan-2011

PO Return

-10

$100

Receipt #2

The cost distribution processor creates the following accounting entries for the PO return:

  • Dr Receiving Inspection $100*10 / Cr Inventory $100*10

  • Dr Receiving Inspection $20*10 / Cr Cost Variance $20*10

Sales Returns

A sales return is costed using the Referenced RMA or Unreferenced RMA option defined in the cost profile associated with the item cost profile.

Any sales return classified as unreferenced in Order Management is costed using the Unreferenced RMA Cost option set in the cost profile. For sales returns classified as referenced in Order Management, they're costed as listed in this table. Here, CO1 and CO2 are cost organizations, IO1 and IO2 are inventory organizations, and BU1 and BU2 are business units.

Sales Order Type

Ship From

Return To

RMA Cost Option

Simple Sales Order

CO1 - IO1 - BU1

CO1 - IO1 - BU1

Referenced

Simple Sales Order

CO1 - IO1 - BU1

CO1 - IO2 - BU1

Referenced

Simple Sales Order

CO1 - IO1 - BU1

CO2 - IO2 - BU1

Unreferenced

Drop Ship

CO1 - IO1 - BU1

CO1 - IO1 - BU1

Referenced

Drop Ship

CO1 - IO1 - BU1

CO1 - IO2 - BU1

Referenced

Drop Ship

CO1 - IO1 - BU1

CO2 - IO2 - BU1

Unreferenced

Drop Ship

CO1 - IO1 - BU1

CO2 - IO2 - BU2

Unreferenced

Note: In the case of customer drop shipments, the ship from is where the logical shipment is processed.

When you define the cost profile for an item, you can select these options for costing a sales return:

  • Referenced RMA: Sales returns are costed using the original sales order issue cost.

  • Un-referenced RMA: Sales returns are costed based on the value set for the Unreferenced RMA Receipt Cost option set in the cost profile associated with the item cost profile.

    • Existing Item Cost: The RMA receipt is costed using the existing item cost. In the case where a current cost is unavailable, the item is costed with zero cost, if you've setup a default cost element.

    • Price on RMA Order: The RMA receipt is costed using the price entered on the RMA order excluding taxes and recurring charges.

Let's consider an example to understand how the sales returns are costed based on these settings. This table illustrates several receipts and issues of an item in an inventory organization.

Reference

Transaction Date

Transaction Type

Quantity

Unit Cost

Receipt Layer Reference

Average Cost

Standard Cost

Receipt #1

01-Jan-2011

PO Receipt

100

$120.00

Not applicable

$120.00

$110.00

Receipt #2

02-Jan-2011

PO Receipt

80

$100.00

Not applicable

$110.00

$110.00

Issue #1

13-Jan-2011

Sales Order Issue

-40

$120

Receipt #1

$110.00

$110.00

Receipt #3

05-Feb-2011

Miscellaneous Receipt

20

$140.00

Not applicable

$113.00

$115.00

Issue #2

15-Feb-2011

Sales Order Issue

-60

$100.00

Receipt #2

$113.00

$115.00

Issue #3

05-Mar-2011

Sales Order Issue

-15

$140

Receipt #3

$113.00

$120.00

A sales return for the item is initiated and the price on the RMA order is listed in this table.

Price Component

Per Unit Amount

Basic onetime price

$90.00

Recurring charges

$15.00

Taxes

$5.00

Total

$110.00

Based on the settings, let's see how the item is costed on RMA order for different cost methods.

Reference

Transaction Date

Transaction Type

Quantity

Unit Cost Actual Costing

Unit Cost Average Costing

Unit Cost Standard Costing

Referenced RMA of Issue#2

20-Feb-2011

RMA Receipt

60

$100.00

$113.00

$115.00

Unreferenced RMA Cost: Price on RMA Order

10-Mar-2011

RMA Receipt

5

$90.00

$90.00

$90.00

Unreferenced RMA Cost: Existing Item Cost

13-May-2011

RMA Receipt

4

$140.00

$113.00

$120.00

Note: When the Unreferenced RMA Cost option is set to Existing Item Cost, for the Actual cost method, the item is costed based in the setting for the Receipt Without Cost option in the cost profile. In our example here, we have considered that this option is set to last receipt layer.