Resolve the Error About No Free Web Service or Application Resources

This topic helps you resolve the errors about no free web service or application resources when you try to run or load your plan for Oracle Fusion Cloud Supply Chain Planning.

Errors might occur when you run the plan from the UI or using the Batch Run Plan scheduled process. The errors might also occur when you try to load a demand and supply plan (unconstrained), sales and operations plan, or unconstrained supply plan into the memory.

The displayed or logged errors might be similar to the following:

  • Error: No free web service available to serve...
  • BatchRunPlan Job...
    Check for available server 1 time
    Error: No free web service available to serve
    BatchRunPlan: Available server not found 1 time
    
  • No supply planning engine is available. You can close one or more loaded plans to free up application resources.
  • The requested action cannot be completed for the plan named <name>, because another plan action is processing for this plan.

To solve these errors, try these solutions:

  • Check if you're already running another plan.

    In that case, you must wait for the other plan to finish running. Normally, when you've only one planning server, you can run only one plan at a time.

    If the plan that's already running takes a long time to finish or appears to have run into an error, perform these steps:

    1. In the plan, click Actions > View Status Details to open the Plan Status Details dialog box, from which you can get the process ID for the current run of the plan.
    2. In the Scheduled Processes work area, search for the process ID.
    3. Select scheduled processes in cancelable statuses, and click Actions > Cancel Process.

      These are the cancelable statuses:

      • Blocked
      • Completed
      • Error Auto-Retry
      • Hold
      • Paused
      • Pending Validation
      • Ready
      • Running
      • Scheduled Ended
      • Wait
    4. If the statuses of the scheduled processes that you've canceled don't change after a while, select them, and click Actions > Hard Cancel or Actions > Force Cancel.

      You can select Hard Cancel soon after you select Cancel Process. You can select Force Cancel 30 minutes after you select Cancel Process. The menu option that you get depends on the scheduled process that you're canceling.

    5. Run the plan for which the error about no free web service or application resources was displayed or logged.
  • If you've previously loaded a demand and supply plan (unconstrained), sales and operations plan, or unconstrained supply plan into the memory, perform these steps:
    1. Search for the plan that's loaded into the memory.
      Tip: On the Manage Plans page, add the Loaded column to identify plans that are loaded into the memory. For an unconstrained demand and supply or supply plan, on the Plans panel tab, in the Plans section, the plan name is prefaced with the Loaded into Memory icon.
    2. Open the plan.
    3. Click Actions > Close.

      A dialog box appears.

    4. Click Yes.

      The Plan Status Details dialog box appears.

    5. Click OK.
    6. When the plan has been removed from the memory, run or load the plan for which you got the error.
    Tip: If you need to have multiple demand and supply or supply plans that are unconstrained open at the same time, save the plans to the database. You can then open multiple plans at the same time without loading them into the memory.
  • Your order for Oracle software might not have included a virtual machine.

    Please contact your Oracle salesperson or implementation partner to ensure that your order was properly processed and includes a virtual machine.

  • Verify if a scheduled process previously submitted for the plan is still running.
    1. In the plan, click Actions > View Status Details to open the Plan Status Details dialog box, from which you can get the process ID for a previously submitted scheduled process.
    2. In the Scheduled Processes work area, search for the process ID.
    3. Ensure that the scheduled process and any child scheduled processes are in these final statuses for which nothing else can be done:
      • Canceled
      • Error
      • Expired
      • Finished
      • Succeeded
      • Validation Failed
      • Warning
    4. Select scheduled processes in cancelable statuses that aren't mentioned in the previous step, and click Actions > Cancel Process.
    5. If the statuses of the scheduled processes that you've canceled don't change after a while, select them, and click Actions > Hard Cancel or Actions > Force Cancel.

      You can select Hard Cancel soon after you select Cancel Process. You can select Force Cancel 30 minutes after you select Cancel Process. The menu option that you get depends on the scheduled process that you're canceling.

    6. After all the scheduled processes and child scheduled processes are in final statuses for which nothing else can be done, run the plan again.