Extract Backlog Planning Run Data
Use the Extract Backlog Planning Run Data scheduled process to extract data files that will assist you and Oracle Support in debugging run issues.
From the Log and Output section of the Extract Backlog Planning Run Data scheduled process, extract the data to a compressed file and upload it to any service requests that you create with Oracle Support.
This process is supported by any backlog-planning runs. For example:
- Runs started by the Start Backlog Planning scheduled process.
- Runs started using REST.
- Any plans run from the Backlog Analysis UI.
When to Use
Run the Extract Backlog Planning Run Data scheduled process, with the scheduled-process identifier set as a parameter, to extract data files that will help you and Oracle Support in debugging run issues.
Privileges Required
- Create Backlog Plan (MSC_CREATE_BACKLOG_PLAN_PRIV)
Specifications
Review these specifications before setting up this scheduled process:
| Specification | Description |
| Job Type | Ad hoc job. |
| Frequency | Run this job on an as-needed basis at off-peak intervals. |
| Time of Day | After work hours. |
| Duration | Typically, a few minutes to 30 minutes. Duration varies based on the size of the plan's volume of data. |
| Compatibility | There should be only one instance of the job running at any time, and there’s no current functional need to run multiple instances of this process simultaneously. |
Parameters
| Parameter | Optional or Required | Description | Parameter Value | Special Combinations Required | Notes |
| Plan Run ID | Required | Indicates the numeric identifier of the Start Backlog Planning or Start Filtered Backlog Planning request. | Numeric only | None | NA |
| Scheduled Process ID | Required | This indicates the numeric identifier for scheduled process of Start Backlog Planning or Start Filtered Backlog Planning | Numeric only | None | NA |
Troubleshooting Information
- You can view the status of Extract Backlog Planning Run Data process in the Scheduled Processes work area.
- Validation errors and warning messages that prevented the Extract Backlog Planning Run Data process from completing display in the error log.
- Interactive warning validations are not available.
- You must set either a Plan Run ID or a Scheduled Process ID parameter. You can set both, but the identifier should be for the same plan run.
- After you submit the scheduled process, you can perform any of these tasks in
the Scheduled Processes work area:
- Resubmit it
- Put it on hold
- Cancel the process
- Release the process
- If the process is running slowly or isn't completing:
- Cancel or force cancel it.
- Verify that it isn't a generic issue with all scheduled processes.
- Contact Support and provide them with the log file and scheduled-process ID.
- If the job fails:
- Review the error messages in the log file to try to find the specific parameter that caused the failure.
- If the reason for the failure isn’t clear, review the Backlog Management diagnostic logs and contact Support for more help.