Mass Settle Claims
The Mass Settle Claims scheduled process updates the selected open manual claims and deductions, and submits them for approval.
You can also use this process to reprocess stalled claims.
When to Use
This process is triggered when you perform the mass settlement from the user interface. The selected claims are moved to the Update In Progress status when the process is running. These claims are then automatically advanced to Approval Pending status or Settlement Pending based on users privilege.
You can also use this process to reprocess stalled claims.
Privileges Required
- Reprocess Stalled Claims (CJM_REPROCESS_STALLED_CLAIMS_PRIV)
Specifications
Review the following before setting up this scheduled process:
| Specification | Description |
|---|---|
| Job Type | As needed. |
| Frequency | You are encouraged to run the process when claims are stuck in update in progress status. |
| Time of Day | Any time of the day. |
| Duration | Varies depending on the volume of data to be processed. |
| Compatibility | When submitted manually, there should be only one instance of the job running at any point of time for a specific business unit. |
Parameters
None
Troubleshooting Information
- You can view the status of the close settled claim in the Scheduled Processes work area.
- The validation errors and warning messages that prevented the close settled claim are displayed in the error log.
- Any interactive warning validations are NOT performed.
- When the program is submitted, you can Resubmit, Put on Hold, Cancel Process, Release Process as provided by the Scheduled Processes work area.