Refresh and Start the Order Promising Server

Use the Refresh and Start the Order Promising Server scheduled process after you make certain changes in you setup, after you collect supply data, demand data, and so on. In some cases, you must refresh the server after you collect.

When to Use

There are many possible reasons to collect, and different conditions that you need to consider when you run this scheduled process. Here are some topics to get you started.

• For an overall summary, including a list of reasons to collect and refresh, see Collect Data for Global Order Promising
• If you change any of your promising rules, then you must update your data. See Update Data for Your Rules.
• You must refresh each time you collect data for Order Management. See Refresh the Order Promising Server for Order Management.
• You must refresh when you set up substitution in Order Management. See Set Up Item Substitution in Order Management.
• You can import supply recommendations from one or more supply plans. See Import Planned Orders.
• Keep the values that you see for item availability in Global Order Promising and on-hand availability in Inventory Management synchronized. See Keep Global Order Promising and Inventory Management Synchronized.

Privileges Required

• Perform Order Promising Server Data Refresh (MSP_PERFORM_ORDER_PROMISING_SERVER_DATA_REFRESH_PRIV)

Specifications

Specification	Description
Job Type	You can use Scheduled or on demand, when needed.
Frequency	One time each day after you collect. If you have a lot of data to process, then collect data and run this scheduled process when your system isn't processing a lot of transactions.
Time of Day	When your system isn't processing a lot of transactions, such as 2 AM.
Duration	Varies, depending on the parameters that you set and how much data you need to process. The scheduled process typically takes five to ten minutes to run. You might notice that promising won't be available from a few seconds up to about two minutes.
Compatibility	Run only one instance of this scheduled process at a time. Don't run more than one instance at the same time.

Parameters

Parameter	Description	Combine Your Parameters
Internal Transfer Orders	Supply transfers	Use with: Items Organizations Interlocation Shipping Networks
Purchase Orders and Requisitions	Purchase orders	Use with: Items Suppliers Organizations Interlocation Shipping Networks
On Hand	On hand supply	Use with: Items Organizations
Work Orders	Supplies for work orders	Use with: Items
Fulfillment Lines	Demand for sales orders from fulfillment lines	Use with: Items Customers Organizations UOM Supply Entities
Allocation Rules	Changes to your allocation rules	Use with: Items Organizations
ATP Rules	Changes to your ATP rules	Use with: Items Organizations
Item Substitutions	Data item substitutions	Use with: Items Customers Organizations
Sourcing	Changes to your sourcing rules	Use with: Items Customers Organizations
Calendars and Calendar Associations	Changes to your calendar data and setups that affect calendars	N/A
Customers	Data about your customers	N/A
Interlocation Shipping Networks	Shipping methods	Use with: Customers Organizations Suppliers Regions Zones T
Items	Everything you want and need to know about your items	Use with parameters that filter for data that's specific to the item, such as Item Substitutions.
Organizations	Data about your organizations	Use with parameters that filter for data that's specific to the organization, such as Calendars and Calendar Associations.
Regions and Zones	Data about your geography setups	N/A
Resources	Data about your resources	Use with: Items Routings
Routings	Data about your work definitions	Use with: Items Resources
Suppliers	Everything you want and need to know about your suppliers	Use with: Items
UOM	Data about your units of measure	Use with: Items
Plan Names	If you integrate with planning, then you can select the name of the supply plan that you want to include.	Not applicable

Notes

• The Description columns describes the type of data that you'll be refreshing in Order Promising.
• All of these parameters are optional.
• Each parameter is a check box that you can add a check mark to, so there are no values to set, except for Plan Names.
• The Combine Your Parameters column lists parameters that you typically use together, but they aren't required. For example, if you set the Internal Transfer Orders, then you typically also set the Items, Organizations, and Interlocation Shipping Networks parameters.
• This scheduled process doesn't do any validations that the log describes in interactive warnings.
• You might encounter a situation where Promising doesn't make a recommendation but inventory contains the on-hand quantities for a configured item. Promising is only aware of on-hand quantities that you collect and refresh. Try doing a collect and refresh and see if it fixes the problem.

For important details, see Guidelines for Using Scheduled Processes in Order Management.