View Structures of Configured Items

Examine the values of a configured item without opening the sales order or work order.

The user, such as an Order Entry Specialist, sets configure options for a configured item in the sales order. The work order includes the configured item, required components, configure options, substitutions, and transactional item attributes.

You use the Product Information Management work area to set up a configured item. You can't use it to view how the user sets configuration options because the work area doesn't store the bill of materials for the configured item. Fulfillment uses values that the user sets at runtime to create the bill of materials. You can use the View Configured Item Structure page to examine the configured item the user set up without accessing the sales order.

Use the Item attribute in the Search area to search for the configured item, then use the Item Structure Details area to drill down to the configured item and configure options.

Use the Configured Item Service

You can also use the ConfiguredItemService web service to get the item structure.

• For details, see Overview of Using Web Services with Configure-to-Order.

• You must make sure the required components and configure options for each configured item are the same across organizations.