Set Receivables Transaction for Reverse Billing

If you change the Your Price attribute on the order line, then make sure the value in the Receivables Transaction attribute supports your change.

With most order lines, the price contains a positive value when the Line Type is Buy and a negative value when the Line Type is Return, so you don't need to adjust the Receivables Transaction attribute.

But in some situations, you might need to set the price to a negative value for a buy and a positive value for a return. If you do this, you need to make sure you set the Receivables Transaction attribute so invoicing reverses the billing.

Order Management sets the Receivables Transaction attribute to Invoice for a buy and Credit Memo for a return by default regardless of the amount you enter. Here's what you need to do.

If

Then Set Receivables Transaction To

Your Price is negative and its a buy line

Credit Memo

Your Price is positive and its a return line

Invoice

Here's how you set the receivables transaction.

  1. On the Create Order page, click Billing and Payment Details.

  2. Click View > Columns, then make sure Receivables Transaction contains a check mark.

  3. On the order line, in the Item column, click Actions > Edit Accounting Details.

  4. In the Edit Accounting Details dialog, set the Receivables Transaction attribute, then click OK.

  5. On the order line, verify that the Receivables Transaction attribute reflects the value you set.