1. Using Order Management
  2. Source Items from Different Warehouses

Source Items from Different Warehouses

Source items that aren't available in one warehouse from a different warehouse. Use this technique to improve on-time delivery for your sales order.

Change Fulfillment Lines

Consider a scenario.

  • You are an order manager at a company that supplies carpeting from various warehouses throughout the United States.

  • You just found out that the New York warehouse is flooded due to a recent storm, but you know the Boston warehouse includes sufficient supply.

  • You use the Manage Fulfillment Lines page to search for all fulfillment lines that source carpet from the New York warehouse.

  • You select all fulfillment lines, open Edit Fulfillment Lines, then change the warehouse to Boston.

Change the Warehouse

Order Management automatically sources each item according to the sourcing rules and warehouse ranking that it references. It also provides more than one option you can use to schedule a sales order, including sourcing each item from a different warehouse. You can explicitly change the warehouse to try to improve order fulfillment performance.

  1. Identify a warehouse that contains the item and quantity that the fulfillment line requires. Do one or more of these.

    • Use the reports and analytics in the Order Management work area.

    • Examine the Availability pages.

    • Use Supply Availability reports.

    • Use the Supply Allocations reports.

    • Take action outside of Order Management.

  2. On the Overview page, search for the order number.

  3. On the Order page, click Actions > Create Revision.

  4. On the Create Order Revision page, click Shipment Details > Supply.

  5. In the Order Line Details area, click Override Order Line.

  6. In the Override Order Line dialog, set the Warehouse, then click OK.

Split the Fulfillment Line

If the warehouse contains only some of the quantity that the fulfillment line requires, then you can split the fulfillment line, and then select another warehouse to source the remaining quantity.

For example, assume fulfillment line 1 requires 50 tablets. The fulfillment line is in jeopardy because the current warehouse, the Denver warehouse, only has a quantity of 30. So, you split the fulfillment line, then specify the second fulfillment line to source 30 from Seattle. For details, see Fulfillment Line Splits.

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