Specify Supply Details for Sales Orders

Use the Supply tab of the Shipment Details tab to specify supply details.

Attribute	Description
Warehouse Supplier Supplier Site	In most situations, your order administrator creates rules that determine the Warehouse, Supplier, and Supplier Site, so you don't need to set them. However, you can use them to specify a drop shipment. For example, you can specify the manufacturer who will drop ship the item to the customer in the Supplier attribute and the location where the manufacturer resides in the Supplier Site attribute.
Demand Class	Place a priority during order fulfillment on this sales order when compared to other sales orders. If you don't specify a demand class, then Order Management fulfills this sales order on a first-come, first-serve basis. Consider a scenario. You are an order manager at a company that's attempting to renew the approved supplier status with ABC Corporation. The negotiators at this corporation stated they're considering not renewing the status because several sales orders are late. You must make sure Order Management delivers the late orders with priority. You search for all fulfillment lines for ABC Corporation, select them, open Edit Fulfillment Lines, then set Demand Class to High Priority.
Allow Item Substitution	Substitute the item the customer is ordering with some other item. Assume your customer is ordering a laptop computer with a 150 GB hard drive, the supply of 150 GB hard drives is low, but a surplus of 180 GB hard drives exists. If you allow item substitution, Order Management will substitute the 180 GB hard drive for the 150 GB hard drive, depending on the substitution rules your order administrator set up. Use this feature when inventory is low or out of stock and the customer can't wait for order fulfillment to replenish stock.

Attribute

Description

Warehouse

Supplier

Supplier Site

In most situations, your order administrator creates rules that determine the Warehouse, Supplier, and Supplier Site, so you don't need to set them.

However, you can use them to specify a drop shipment. For example, you can specify the manufacturer who will drop ship the item to the customer in the Supplier attribute and the location where the manufacturer resides in the Supplier Site attribute.

Demand Class

Place a priority during order fulfillment on this sales order when compared to other sales orders.

If you don't specify a demand class, then Order Management fulfills this sales order on a first-come, first-serve basis.

Consider a scenario.

You are an order manager at a company that's attempting to renew the approved supplier status with ABC Corporation.
The negotiators at this corporation stated they're considering not renewing the status because several sales orders are late.
You must make sure Order Management delivers the late orders with priority.
You search for all fulfillment lines for ABC Corporation, select them, open Edit Fulfillment Lines, then set Demand Class to High Priority.

Allow Item Substitution

Substitute the item the customer is ordering with some other item.

Assume your customer is ordering a laptop computer with a 150 GB hard drive, the supply of 150 GB hard drives is low, but a surplus of 180 GB hard drives exists.

If you allow item substitution, Order Management will substitute the 180 GB hard drive for the 150 GB hard drive, depending on the substitution rules your order administrator set up.

Use this feature when inventory is low or out of stock and the customer can't wait for order fulfillment to replenish stock.