Manage Pricing Profiles

Use a pricing profile to describe the buying characteristics of each of your customers.

For example, profile a customer as high customer size, high customer value, medium customer rating, and high revenue potential.

This topic uses example values. You might need different values, depending on your business requirements.

Manage pricing profiles.

  1. Determine the characteristics that describe each of your customers.

    In this example, assume you work for Vision Corporation, a fictitious company that sells desktop and laptop computers. You must administer pricing for these customers.

    • Computer Service and Rentals, and Professional Computing Solutions. Each of these businesses are large, long-established customers who have been selling to commercial, domestic corporations for a long time.

    • Computer Associates International. A medium size, up-and-coming, new customer who sells to governments and commercial enterprises in domestic and international markets.

    • Computers Direct to U. A brand new, just-launched company who sells direct to consumers.

    Vision Corporation determined that customers exhibit these characteristics.

    Customer

    Revenue Potential

    Cost to Serve

    Value

    Rating

    Size

    Computer Service and Rentals

    Very High

    Medium

    Very High

    Very High

    Large

    Professional Computing Solutions

    Very High

    Medium

    Very High

    Very High

    Large

    Computer Associates International

    High

    High

    Medium

    High

    Medium

    Computers Direct to U

    Low

    Low

    Low

    Medium

    Small

  2. Sign into Oracle Pricing with administrative privileges.

  3. Go to the Pricing Administration work area, then click Tasks > Manage Customer Pricing Profiles.

  4. On the Manage Customer Pricing Profiles page, click Actions > Create.

  5. In the Create Customer Pricing Profiles dialog, add values from the table in step 1 for Computer Service and Rentals, then click Save and Close.

    For the Start Date and End Date attributes, note that you can create only one pricing profile for each customer for each time period. You can't add a customer with more than one pricing profile in the same time period or in time periods that overlap one another.

  6. Repeat steps 4 and 5 for Professional Computing Solutions.

  7. Repeat steps 4 and 5 for Computer Associates International.

  8. Repeat steps 4 and 5 for Computers Direct to U.

  9. Add a pricing segment that Pricing can use to match each customer to a segment.

    For details, see Manage Pricing Segments.