Elements of a Customer Volume Program

Here you'll understand the elements of a customer volume program.

Use the customer volume program to buy larger quantities of products.

Use customer volume programs to accrue rebates based on cumulative sales volumes across orders. Percentage rebates can be defined based on sales value attainment tiers, while amount per unit rebates can be based on sold quantity attainment tiers. These programs consist of multiple performance tiers and support retrospective and stepped calculations. You can define product eligibility by item, or for all items with specific exclusions. Eligible sales are obtained from sales orders, which are imported through a CSV file. As you approach a new tier, you can increase your purchase volume to qualify for a greater discount.

  • Volume rules: In this section, you define rebate rules for the program.
  • Customers: In this section, you add customer qualifiers and add eligibility conditions for multiple customers.
  • Beneficiary: In this section, you can add a beneficiary who will receive the accruals.
  • Dates: In this section, you specify the date range. The date context is defined in the program type.