Reprocess Outbound Error Messages Automatically

Some outbound messages aren't processed successfully because of resource issues or temporary system unavailability. You can reprocess the messages with such outbound errors automatically.

You can define the window of time during which the errors occurred to include in the automatic reprocessing and determine how often the application must attempt to reprocess the outbound messages.

You can automatically reprocess messages with these error subtypes:

Error Subtype

Reason for Error

Attachments not found

There are no attachments found to process.

Application Service Invocation Failure

Collaboration Messaging Framework is unable to call the application service used to retrieve the outbound message payload.

B2B Message Delivery Failure

Oracle B2B was unable to deliver the message.

External Service Invocation Failure

Collaboration Messaging Framework is unable to call the trading partner or service provider's service.

Internal Service Issue

Collaboration Messaging Framework is unable to call an internal processing service.

Here's how you enable automatic reprocessing of outbound error messages:

  1. In the Setup and Maintenance work area, use the Manage Collaboration Messaging Configuration task in the Manufacturing and Supply Chain Materials Management offering.

  2. In the General Setup tab, Automatic Message Reprocessing section, select the Enable Reprocessing check box.

  3. Enter a value in the Reprocessing Window in hours to specify the past window of time to include messages that encountered errors.

    The default value is 48 hours.

  4. Enter a value in the Reprocessing Interval in minutes to define the interval at which the messages must be reprocessed.

    The default value is 120 minutes.

  5. Click Save and Close.