Considerations for Creating Tracking Rules

Tracking rules enable you to configure the carrier's website within the application. After you configure the carrier's website, you can view the tracking information through the carrier's website when you select a tracking number.

Before creating tracking rules, consider these questions:

  • What base URL to enter?

  • Which request method to select?

  • What parameters to select?

Base URL

You must contact your carrier to obtain the website URL used to track shipments.

Request Method

You must contact your carrier to determine the request method to be selected; GET or POST. You can use the GET method if the parameters can be shown in the URL. You can use the POST method if the parameters are processed in the back end.

Parameters

You must contact your carrier to determine the parameters for the carrier. Consider if you require any constant value for the carrier's website for tracking shipments. Consider the most frequently used search value while tracking a shipment in the carrier's website. For example, if you frequently track shipments using the tracking number, then tracking number should be your lookup parameter.