Manage Change Reasons

Change reasons are used to categorize and establish the cause or reason for a change. Change reasons are required for creating change orders.

You can define processes and rules around change reasons so that change orders with safety related reasons get priority over other change orders, or get routed through different approval level.

The predefined values for change reasons are: Cost, Quality, and Safety. To define additional values:

In the Setup and Maintenance work area, navigate to:

  • Offering: Product Management

  • Functional Area: Change Orders

  • Task: Manage Change Reasons

Note: Opting in to the Use Simplified Change Management Interface feature lets you use Page Composer to make the Reason Code field compulsory.