Troubleshoot Issues in Change Objects

Assign Access to Changes

Use Security Console to assign privileges required to manage change orders and change requests.

Here are the privileges that are common across change orders and change requests, and the corresponding privilege codes:

Common Privileges for Change Orders and Change Requests	Privilege Codes
Approve Item Change Order	EGO_APPROVE_ITEM_CHANGE_ORDER_PRIV
Generate Item Change Order Report	EGO_GENERATE_ITEM_CHANGE_ORDER_REPORT_PRIV
Manage Item Change Order Provides view and modify access to both change orders and change requests.	EGO_MANAGE_ITEM_CHANGE_ORDER_PRIV
Monitor Item Change Order Summary	EGO_MONITOR_ITEM_CHANGEORDER_SUMMARY_PRIV
Reschedule Item Change Order	EGO_RESCHEDULE_ITEM_CHANGE_ORDER_PRIV
View Item Change Order	EGO_VIEW_ITEM_CHANGE_ORDER_PRIV
Manage Item Change Order Status	EGO_MANAGE_ITEM_CHANGE_ORDER_STATUS_PRIV
Manage Item Change Order Type	EGO_MANAGE_ITEM_CHANGE_ORDER_TYPE_PRIV
Monitor Product Development	ACA_MONITOR_PRODUCT_DEVELOPMENT_PRIV
Monitor Product Management Workflow Objects Provide granular view or manage access for change orders and change requests. Also applicable for supplier portal users.	ACA_MONITOR_PRODUCT_MANAGEMENT_WORFLOW_OBJECTS_PRIV
Manage Application Descriptive Flexfield	FND_APP_MANAGE_DESCRIPTIVE_FLEXFIELD_PRIV
Manage Application Flexfield Value Set	FND_APP_MANAGE_FLEXFIELD_VALUE_SET_PRIV
Manage Change Orders in Supplier Portal	ACA_MANAGE_CHANGE_ORDERS_SUPPLIER_PORTAL
View Change Order in Supplier Portal	ACA_VIEW_CHANGE_ORDER_SUPPLIER_PORTAL

Here are the privileges that are specific to change requests and the corresponding privilege codes:

Privileges for Change Requests	Privilege Codes
Manage Change Requests	ACA_MANAGE_CHANGE_REQUESTS
View Change Request	ACA_VIEW_CHANGE_REQUESTS

Assign Separate Access to Change Orders and Change Requests

If your business requires you to provide separate access for change orders and change requests, you can do so by assigning privileges using Security Console. For instance, you can configure users to view and edit change requests but only view change orders. You can use the Monitor Product Management Workflow Objects privilege along with the object-specific View or Manage privilege. Here's how:

View access for change orders:

Monitor Product Management Workflow Objects (ACA_MONITOR_PRODUCT_MANAGEMENT_WORFLOW_OBJECTS_PRIV)
View Change Orders (ACA_VIEW_CHANGE_ORDERS_PRIV)

Modify access for change orders:

Monitor Product Management Workflow Objects (ACA_MONITOR_PRODUCT_MANAGEMENT_WORFLOW_OBJECTS_PRIV)
Manage Change Orders (ACA_MANAGE _CHANGE_ORDERS_PRIV)

View access for change requests:

Monitor Product Management Workflow Objects (ACA_MONITOR_PRODUCT_MANAGEMENT_WORFLOW_OBJECTS_PRIV)
View Change Requests (ACA_VIEW_CHANGE_REQUESTS)

Modify access for change requests:

Monitor Product Management Workflow Objects (ACA_MONITOR_PRODUCT_MANAGEMENT_WORFLOW_OBJECTS_PRIV)
Manage Change Requests (ACA_MANAGE_CHANGE_REQUESTS)

Add or Remove Reviewers in Workflows

Workflow participants can add and remove reviewers for change statuses based on their permissions in the change type setup. To define who can add or remove participants for a particular status, configure permissions for the following actions in the Additional Workflow Controls table in change type setup:

Add Participants for Future Status
Remove Participants for Future Status

If your users are unable to add or remove reviewers to a change type in the workflow, here's what you need to do:

Ensure that your users have one of the following privileges so that they can add and remove participants:
- Manage Change Orders (ACA_MANAGE_CHANGE_ORDERS_PRIV)
- Manage Item Change Order (EGO_MANAGE_ITEM_CHANGE_ORDER_PRIV)
Ensure that your users have the following privileges so that they can be added as reviewers:

Object Type and Reviewer Privileges

Object Type	Reviewer Privileges
Change Orders	Monitor Product Management Workflow Objects (ACA_MONITOR_PRODUCT_MANAGEMENT_WORFLOW_OBJECTS_PRIV) and one of the following: View Change Orders (ACA_VIEW_CHANGE_ORDERS_PRIV) Manage Change Orders (ACA_MANAGE_CHANGE_ORDERS_PRIV) Or Manage Item Change Order (EGO_MANAGE_ITEM_CHANGE_ORDER_PRIV)
Change Requests	Monitor Product Management Workflow Objects (ACA_MONITOR_PRODUCT_MANAGEMENT_WORFLOW_OBJECTS_PRIV) and one of the following: View Change Request (ACA_VIEW_CHANGE_REQUESTS_PRIV) Manage Change Request (ACA_MANAGE_CHANGE_REQUESTS_PRIV) Or Manage Item Change Order (EGO_MANAGE_ITEM_CHANGE_ORDER_PRIV)
Problem Reports	Monitor Product Management Workflow Objects (ACA_MONITOR_PRODUCT_MANAGEMENT_WORFLOW_OBJECTS_PRIV) and one of the following: View Problem Report (ACA_VIEW_PROBLEM_REPORTS_PRIV) Manage Problem Report (ACA_MANAGE_PROBLEM_REPORT_PRIV)
Corrective and Preventive Actions	Monitor Product Management Workflow Objects (ACA_MONITOR_PRODUCT_MANAGEMENT_WORFLOW_OBJECTS_PRIV) and one of the following: View Corrective Action (ACA_VIEW_CORRECTIVE_ACTIONS_PRIV) Manage Corrective Action (ACA_MANAGE_CORRECTIVE_ACTION_PRIV)

If You're Unable to Add Users on Change Security Tab

Create a data security policy with a database resource named Application Object (or FND_OBJECTS). Here's how:

Sign in to Security Console.
Search for the role that you're troubleshooting. Click Actions > Edit Role.
On the edit role page, click Data Security Policies.
Click Create Data Security Policy.

In the Create Data security Policy dialog box, enter the following:
- Database Resource: Search for and add the resource named EGO_ENGINEERING_CHANGES_B.
- Data Set: Choose Select by instance set.
- Condition Name: Select Access the item change for table EGO_ENGINEERING_TABLE for the item changes they have access to.
- Click OK and click Next.
Save your changes.

If You're Unable to Search for Change Orders

Create a data security policy with a database resource named Item Change Order for Table (or EGO_ENGINEERING_CHANGES_B). Here's how:

Sign in to Security Console.
Search for the role that you're troubleshooting. Click Actions > Edit Role.
On the edit role page, click Data Security Policies.
Click Create Data Security Policy.

In the Create Data Security Policy dialog box, enter the following:
- Database Resource: Search for and add the resource named FND_OBJECTS.
- Data Set: Chose Select by instance set.
- Condition Name: Select Access the application objects for table FND_OBJECTS for the change orders they have access to.
- Paramter1: Enter EGO_ENGINEERING_CHANGES_B.
- Actions: Select all the actions.
- Click OK and click Next.
Save your changes.