How can I inform the buyer when the requester selects the Did Not Receive option?
You must first enable the Escalate Self-Service Receiving for Items Not Received feature to use this functionality.
To enable the Escalate Self-Service Receiving for Items Not Received feature, go to the Manufacturing and Supply Chain Materials Management offing in the Setup and Maintenance work area.
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In the Setup and Maintenance work are, select the Manufacturing and Supply Chain Materials Management offering.
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On the Manufacturing and Supply Chain Materials Management page, click the Change Feature Opt In link.
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On the Opt In: Manufacturing and Supply Chain Materials Management page, select the Features icon in the Receiving row.
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On the Edit Features: Receiving page, select the Enable check box for the Escalate Self-Service Receiving for Items Not Received feature.
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Click Done.