Order Types

Order types are used to classify transactions.

Shipping order types include:

• Sales order

• Transfer order

• Return transfer order

• Outside processing order

• Return to supplier order

• Drop ship order

• Return Material Authorization

Sales Order

A sales order is the orchestration document representing the demand and supply for items. Sales order lines can be picked, packed, and shipped.

Transfer Order

A transfer order is the orchestration document representing the demand and supply for an internal material transfer. Transfer order lines are similar to sales order lines. They can be picked, packed, and shipped.

Return Transfer Order

A return transfer order is a transfer order for which a return transaction is initiated. The return is performed against the original transfer order. The price and tax for a return transfer order is derived in Oracle Receiving.

Outside Processing Order

An outside processing order is a work order where one or more operations of the work order are outsourced to a supplier who provides specialized manufacturing services. Such work orders are created and released within the Oracle Fusion Cloud Manufacturing solution.

Return to Supplier Order

A return to supplier order is a demand document for shipping items back to a supplier from a fully or partially received purchase order to receive credit for the items. Return to supplier orders are generated as a result of a return transaction initiated in Oracle Receiving.

Drop Ship Order

A drop ship order is one where material flows directly from a supplier or contract manufacturer to the customer. The seller relies on the supplier or contract manufacturer to build, store, and ship product to the customer. A drop ship purchase order is placed with a supplier, along with instructions that describe how to ship the items, and then the supplier ships directly to the customer.

Return Material Authorization

A return material authorization (RMA) is a return order used by the customer to return items back to your company. The return is performed against the original sales order. Use one of the following values as the return type for the RMA.

• Cancel the Item. Use this value to cancel an item that doesn't include a shipment. For example, a contract for wireless phone service typically doesn't include a shipment, so your customer can't physically return it, but you can cancel it.

• Return for Credit. Use this value for an item that your customer can't return for some reason or if your customer didn't receive the shipment. For example, your customer received the item, but it's severely damaged.

• Return for Credit and Return Item. Use this value for an item that your customer must return. For example, your customer received an incorrect item from the manufacturer and wants reimbursement. When the manufacturer receives the returned item, the manufacturer issues a credit memo to the customer.

• Return for Repair: Use this value for an item your customer requests repair.