Create a Recall Notice

Specify the recall notice details on the Create Recall Notice page, under the General, Risk Profile, Contact, and Recall Instructions sections.

Only after you save the information under these sections does the Part Details section become editable, where you can enter the Manufacturer Part Number, and Lot and Serial information. After you have entered all the required information, save and publish the notice.

To create a recall notice:

  1. Click Navigator > Supply Chain Execution > Recall Notices.

  2. On the Recall Notices page, select the business unit, and click Create Notice.

  3. On the Create Recall Notice page, specify the recall details under the General, Risk Profile, Contact, and Recall Instructions sections.

  4. Click Save. The Part Details section becomes editable.

  5. Enter part details like the Part Number, Device Identifier, GTIN, Model, Brand, Part Description and do a search. This automatically derives the manufacturer part number, supplier part number, or master item number. You can then add the manufacturer lot and serial details.

  6. Click Publish to publish the recall notice. You can also choose to click the Publish and Review Duplicates. The Review Duplicates page opens where you can resolve the duplicate recall notices, if any.