Resolve Duplicate Notices

There's always a possibility of receiving the same recall notices from different sources or entities.

For example, you may receive a notice to recall a medication from the manufacturer, regulatory authority, and distributor. This could result in duplicate efforts in tracking and handling the recalled item. To avoid this, for a published recall notice, you can do a validation check for duplicates.

When you review for duplicate notices, an indicator is displayed suggesting which notices may be duplicates. You can ignore the duplicate suggestion and retain the notices for further processing.

Note: If you have already started locating items for a notice, you can't mark that notice as a duplicate.

To resolve duplicate notices:

1. On the Recall Notices page, click Review Duplicates.

2. On the Review and Select Duplicates page, review the potential duplicate recall notices. Deselect the notices to be processed further.

   Note: Click on a suggested duplicate recall notice to view its details. The Review Notice page of that notice opens where you can view and analyze if the notice is a duplicate.

3. Click Confirm.